Housekeeping Manager - Canopy by Hilton Sioux Falls Downtown

Job Overview

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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences across its diverse portfolio of world-class hotels and resorts. For decades, Hilton has been synonymous with quality, comfort, and outstanding service, welcoming more than 3 billion guests worldwide. The company prides itself on its core values which include hospitality, integrity, leadership, teamwork, ownership, and urgency. These values form the foundation of the company culture and guide every team member’s commitment to excellence. Hilton has also been repeatedly honored on the World’s Best Workplaces list by Great Place to Work and Fortune, highlighting its dedication not only to guests but also to its employees. With a comprehensive offering of global brands and strong market presence, Hilton is continually setting new standards in travel and hospitality, making it an inspiring and supportive place to work for hospitality professionals at every stage of their career.

The role of Housekeeping Manager at Hilton is a pivotal position within the hospitality team that goes beyond routine cleaning tasks. This leadership role is about creating memorable experiences for guests by ensuring the highest standards of cleanliness, maintenance, and comfort throughout the hotel. As a Housekeeping Manager, you will oversee all daily housekeeping operations which include managing the cleanliness of guest rooms, public spaces, restrooms, offices, and meeting areas. You will be responsible for coordinating housekeeping schedules to ensure that guest rooms are promptly and efficiently prepared for arrivals. This role also involves managing departmental processes such as budgeting, cost controls, forecasting, and policy enforcement to maintain operational efficiency and profitability.

Additionally, the Housekeeping Manager conducts thorough inspections of rooms and public areas to uphold Hilton’s stringent quality standards. You will inspire and develop your team by supervising, supporting, coaching, and motivating team members to perform at their best in a positive and productive work environment. This position requires exceptional organizational and leadership skills along with a passion for hospitality and dedication to maintaining a welcoming atmosphere for every guest. Hilton values the passion, integrity, and leadership qualities that a successful Housekeeping Manager brings, emphasizing teamwork and ownership to consistently deliver an excellent guest experience.

Joining Hilton means more than just earning a competitive salary through full-time employment; it means becoming part of a workplace culture that supports your personal and professional growth. Hilton offers an array of outstanding benefits including incredible travel perks with deeply discounted rates at hotels worldwide, an employee stock purchase program offering shares at a discount, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and welfare benefits including medical, dental, and vision coverage. Hilton is committed to the wellbeing of its team members and provides retirement plans to help secure financial futures.

This position is ideal for individuals who thrive in a dynamic, hospitality-focused environment and who are motivated by the opportunity to lead a team to operational success while ensuring guests have memorable and comfortable stays. Hilton’s commitment to exceptional hospitality and its award-winning workplace culture create a unique environment where you can grow your career. If you are passionate about making a meaningful impact through service excellence and leadership, the role of Housekeeping Manager at Hilton is an excellent choice to advance your career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a housekeeping or hospitality role
  • Leadership experience preferred
  • Strong communication skills
  • Ability to work flexible hours
  • Ability to perform physical tasks related to housekeeping
  • Commitment to high standards of cleanliness and guest service

Job Qualifications

  • Experience in housekeeping or hospitality management
  • Proven leadership and team development skills
  • Strong organizational and communication skills
  • Ability to manage budgets and departmental processes
  • Knowledge of hospitality industry standards and best practices
  • Customer service orientation
  • Ability to perform quality inspections

Job Duties

  • Oversee daily housekeeping operations managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
  • Ensure room readiness by coordinating housekeeping efforts to clean and prepare rooms promptly and efficiently
  • Manage departmental processes including systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
  • Conduct room and public area inspections to maintain high-quality standards and compliance
  • Inspire and develop the team by supervising, monitoring performance, providing coaching, and fostering a positive work environment

Job Criteria

Experience

No experience required


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