Housekeeping Manager - Aman New York

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $82,000.00
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Work Schedule

Standard Hours
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Benefits

health benefits
401k plan
Complimentary stays
Dining Discounts
Wellness events

Job Description

Aman New York is a distinguished luxury hospitality establishment located in the iconic Crown Building in Manhattan's midtown, where the timeless elegance of the original architecture blends seamlessly with Aman’s signature harmonious design philosophy. The hotel offers an unparalleled guest experience featuring some of the largest and most spacious suites in the city, a flagship Aman Spa, and a year-round Garden Terrace that invites guests to enjoy a tranquil oasis amidst the vibrant urban environment. With a strong commitment to blending old-world charm with modern sophistication, Aman New York has established itself as a premier destination for discerning travelers seeking... Show More

Job Requirements

  • Two or more years supervisory experience in housekeeping management
  • Experience in luxury hospitality or guest services
  • Excellent communication skills
  • Strong leadership qualities and attention to detail
  • Ability to speak, read, and write English
  • Ability to organize work and meet deadlines
  • Computer skills preferably Opera PMS
  • Ability to walk 90 to 95 percent of the workday
  • Capability to perform physical activities including walking, climbing, lifting up to 50 pounds
  • Ability to push or pull heavy equipment

Job Qualifications

  • Minimum two years supervisory experience in housekeeping management
  • At least two years experience in luxury hospitality or guest services
  • Excellent communication skills
  • Strong leadership and attention to detail
  • Commitment to guest service excellence
  • Proficient in English reading, writing, and speaking
  • Organizational and prioritization skills
  • Computer literacy with preference for Opera PMS experience

Job Duties

  • Monitor daily operations of housekeeping department including guest rooms and public areas cleanliness
  • Lead, hire, and train housekeeping staff to meet high standards
  • Oversee housekeeping budget and inventory of cleaning supplies
  • Document cleaning activities and report room damage or maintenance needs
  • Communicate clearly with guests and team members to provide direction and assistance
  • Handle guest relation issues effectively and promptly
  • Ensure cleaning equipment is functional and arrange repairs as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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