Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.69 - $42.31
Benefits
Health Insurance
401(k) plan with company match up to 5%
Employee stock purchase plan at 15% discount
Accrued paid time off including sick leave
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Job Description
The Ritz-Carlton San Francisco, located at 600 Stockton Street in the vibrant city of San Francisco, California, is part of the renowned Ritz-Carlton portfolio under Marriott International. Known worldwide for its exceptional luxury hospitality services, The Ritz-Carlton brand sets the standard for rare and special luxury experiences. With over 100 award-winning properties globally, the Ritz-Carlton Ladies and Gentlemen are dedicated to creating memorable experiences that resonate with guests long after their stay. The hotel prides itself on an inclusive culture that values the unique backgrounds, talents, and experiences of its associates, fostering an environment where creativity, thoughtfulness, and compassion thrive.... Show More
Job Requirements
- High school diploma or GED
- One year experience in housekeeping or related professional area
- Or two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Ability to work full-time
- Strong organizational and supervisory skills
- Effective communication and interpersonal skills
- Capable of managing multiple tasks and priorities
- Commitment to delivering excellent customer service
Job Qualifications
- High school diploma or GED
- One year experience in housekeeping or related field
- OR two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Strong communication and leadership skills
- Ability to conduct inspections and manage team operations
- Knowledge of housekeeping policies and procedures
- Customer service focus and problem-solving abilities
- Experience with scheduling and inventory management
- Commitment to uphold Ritz-Carlton Gold Standards
Job Duties
- Supports daily shift operations of housekeeping, recreation/health club, and laundry
- Ensures guestrooms, public spaces, and employee areas are clean and well maintained
- Conducts daily inspections of guestrooms
- Communicates guest room status to the Front Desk promptly
- Manages inventory to ensure adequate supplies
- Supervises housekeeping staff ensuring compliance with policies and standards
- Schedules employees and tracks attendance
- Provides feedback and coaching to employees on service behaviors
- Celebrates team achievements and recognizes individual contributions
- Handles guest complaints and strives to improve service performance
- Empowers employees to deliver exceptional customer service
- Implements corrective action plans to enhance guest satisfaction
Job Location
Loading...
You may be also interested in:
Popular Cities