Housekeeping Manager

Pyramid Global Hospitality is a prestigious hospitality management company known for its extensive portfolio of over 200 hotels and resorts located across the United States, the Caribbean, and Europe. With a team of more than 18,000 associates, Pyramid is committed to operational excellence, exceptional service, and fostering long-term partnerships. The company operates through various platforms including Benchmark Resorts & Hotels, which encompasses distinctive independent properties, Axiom Hospitality that manages European hotels, and PYRAMIDWORKS, which is dedicated to integrated workplace and facilities services. Headquartered in Boston, The Woodlands in Texas, and London, Pyramid combines global scale with a personalized approach to enhance guest experiences.

At the core of Pyramid’s philosophy is its commitment to its people. The company continuously strives to create an inclusive and empowering environment where employees can grow their careers. Employees have opportunities to collaborate with seasoned leaders, engage in meaningful projects, and gain hands-on experience across multiple brands and markets. Pyramid’s dedication to associate well-being and professional development has earned it recognition as one of the best places to work by renowned publications like USA Today, The Boston Globe, and The Houston Chronicle. Moreover, Pyramid’s hotels frequently receive top travel awards from esteemed travel authorities such as Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, reflecting the company’s emphasis on service excellence and quality.

The Lytle Park Hotel, part of the Autograph Collection and managed by Pyramid Global Hospitality, is situated in Cincinnati, Ohio. It is a luxury, full-service hotel that presents a unique and classic approach to hospitality. The Lytle Park Hotel aims to redefine hospitality standards in Cincinnati and beyond by offering guests an exceptional experience rooted in both tradition and modern luxury. The hotel values employees who are experts in their craft and encourages them to bring passion and dedication to their work. Joining the team at The Lytle Park Hotel offers the chance to be part of an exciting journey focused on delivering top-tier service and memorable guest experiences.

This currently open position is for a Housekeeping Manager to oversee and lead housekeeping operations at The Lytle Park Hotel. The role is full-time and offers a competitive salary ranging from $52,000 to $60,000 annually. This leadership position involves managing all aspects of housekeeping, from guest rooms to public areas and laundry services, ensuring impeccable standards of cleanliness and presentation that align with luxury hospitality expectations. The Housekeeping Manager will be responsible for maintaining adherence to brand and Forbes standards, conducting inspections, managing labor productivity, scheduling, and budgeting. Collaboration with other departments such as Front Office and Engineering is vital to seamless hotel operations.

This role requires a dynamic, detail-oriented hospitality professional who thrives in a fast-paced, service-driven environment and has a real passion for delivering first-class experiences. The Housekeeping Manager will also lead a team of housekeeping leaders and specialists, focusing on training, development, and engagement to maintain high service and cleanliness standards. Managing inventory controls and ordering supplies and linens fall under the scope of this position as well. This is an excellent opportunity for someone with prior housekeeping leadership experience in a full-service hotel environment, preferably within a luxury hotel setting, seeking to make a significant impact in a prestigious property and be part of a company that values career growth and employee satisfaction.