Housekeeping Manager

Our establishment is a reputable hotel known for delivering exceptional guest experiences and maintaining high standards of cleanliness across all areas. We pride ourselves on creating a welcoming and hygienic environment for our guests, spanning from guestrooms to common areas and back-of-house operations. This commitment to excellence reflects our dedication to both safety and satisfaction in every aspect of our service. We are currently seeking a professional and highly organized Housekeeping Manager to lead and oversee our housekeeping and laundry departments, ensuring these standards are consistently met or exceeded.

The Housekeeping Manager will play a vital role in maintaining the overall cleanliness and safety of the hotel while managing daily operations of the housekeeping and laundry teams. This role involves leading a team of room attendants, laundry attendants, and housepersons with a focus on achieving cleanliness standards in alignment with company and brand policies. You will be responsible for directing and inspecting the work of your team to guarantee that all guest rooms, corridors, common areas, and heart-of-house zones meet or surpass expected quality benchmarks. A key part of your duties will include scheduling staff, coordinating deep-cleaning programs, and tracking labor productivity metrics to optimize department performance.

This position requires a hands-on manager who will also participate in the hiring and training of housekeeping employees, ensuring all new team members are properly educated on safety protocols, chemical handling, equipment use, and departmental procedures. The Housekeeping Manager may also engage in performance evaluations, discipline documentation, and the creation of incentive programs aimed at promoting team motivation and adherence to standards.

A constant commitment to safety is critical. The manager must ensure compliance with health, safety, and fire regulations while fostering a safe working environment through proper use of personal protective equipment and adherence to Safety Data Sheets. Close collaboration with the maintenance team to promptly identify and resolve maintenance and safety concerns is an essential part of this role. This position may also involve managing hotel lost and found processes and assisting other departments to promote smooth hotel operations.

This is an excellent opportunity for a leader who has a strong background in hotel housekeeping management, excellent communication skills, and a commitment to maintaining a pristine environment for guests and staff alike. The role demands adaptability to varied scheduling, including weekends and holidays, and physical stamina to operate effectively in a dynamic setting where occasional manual tasks may be required during peak occupancy. Join us to contribute to our mission of offering an impeccable guest experience through superior hospitality standards and team leadership.