Housekeeping Manager

Pyramid Global Hospitality is a renowned leader in the hospitality industry, committed to a people-first culture that values diversity, growth, development, and wellbeing of its employees. With operations spanning over 230 properties worldwide, the company is dedicated to fostering a supportive and inclusive work environment that nurtures meaningful relationships and advances career opportunities. Pyramid Global Hospitality offers a comprehensive range of benefits, including health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. This commitment extends to ongoing training and development to help its workforce build the skills needed to excel in the competitive hospitality sector.

One of the crowning jewels in the Pyramid portfolio is OKANA Resort & Indoor WaterPark, nestled along the scenic Oklahoma River in the vibrant Horizons District near downtown Oklahoma City. Boasting over 400 well-appointed rooms and suites, including premium riverfront accommodations, OKANA offers a dynamic indoor waterpark and extensive meeting facilities spanning 30,000 square feet. This makes it a unique destination for guests and an exciting place for a fulfilling career. The resort offers a lively and festive environment where career growth is actively encouraged and associates are recognized for their contributions.

The role of Housekeeping Manager at OKANA Resort & Indoor WaterPark is a pivotal position within the Resort’s operations. Reporting to the Director of Housekeeping, the Housekeeping Manager oversees both housekeeping and laundry departments, ensuring that guest rooms and public spaces meet the highest standards of cleanliness and sanitation. This leadership role involves managing staff recruitment, training, scheduling, and performance reviews, along with inventory and cost management for supplies and equipment. The Housekeeping Manager also uses property management software to effectively coordinate daily workloads and maintain operational efficiency. A daily responsibility includes conducting resort walk-throughs to uphold OKANA’s premium cleanliness standards.

This role suits a professional with substantial supervisory experience in the hospitality sector, particularly within housekeeping. Strong computer skills and proficiency with Microsoft Office applications and property management software are essential. The ideal candidate is committed to guest satisfaction and safety, embodies Pyramid Global Hospitality’s people-first culture, and is eager to contribute to the ongoing success of OKANA Resort. The company values individuals who strive to be Experience Curators—professionals who create memorable, personalized experiences for guests through attention to detail and outstanding service.

By joining OKANA Resort and Pyramid Global Hospitality, employees become part of a visionary organization dedicated to career development and exceptional guest experiences. This role provides the opportunity to work in a world-class destination within a thriving company that rewards innovation, teamwork, and dedication. Pyramid Global Hospitality also fosters an equitable workplace, embracing diversity and inclusion as core values, ensuring that every team member is appreciated and empowered to grow alongside the company. If you are passionate about hospitality and leadership, and ready to take on a challenging and rewarding management role, the Housekeeping Manager position at OKANA offers a promising career path.