Housekeeping Manager

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to exceptional guest experiences and creating welcoming environments for both guests and associates. Among its prestigious collection of brands, Renaissance Hotels stands out by offering guests a unique opportunity to explore the essence of local neighborhoods, fostering an atmosphere of discovery and adventure. Located at 100 N 1st St, Phoenix, Arizona, the Renaissance Hotels invite enthusiastic hospitality professionals to join their team in a full-time management position within the Housekeeping department.

This role is pivotal in maintaining and enhancing the cleanliness, appearance, and overall guest satisfaction of the hotel property. The position offers an annual salary range of $60,000 to $75,000, along with eligibility for bonuses, providing a competitive compensation package for qualified candidates. As a Housekeeping Manager, you will oversee the daily shift operations of Housekeeping, Recreation/Health Club, and Laundry services, ensuring that all guest rooms, public spaces, and employee areas meet the highest standards of cleanliness and maintenance.

In this multifaceted management role, you will lead and work alongside a dedicated team of employees, conducting inspections, verifying guest room statuses, and maintaining communication with the Front Desk to facilitate smooth operations. Your responsibilities will extend to managing departmental budgets effectively, ensuring adequate inventory of supplies, supporting inspection programs, and enforcing compliance with all housekeeping policies and procedures. By doing so, you will play a crucial part in achieving and exceeding the hotel's financial and operational goals.

Furthermore, you will engage in key human resource activities, including training new room attendants, scheduling staff according to business demands, monitoring employee performance and time, and fostering a positive, collaborative work environment. This includes participating in disciplinary processes, recognizing employee contributions, and actively soliciting feedback to maintain high levels of employee satisfaction.

Exceptional customer service is a cornerstone of this position. You will set a positive example for guest relations, uphold the Renaissance brand's service culture, and spearhead initiatives to improve guest satisfaction. Your leadership will empower employees to provide outstanding service, handle guest complaints with professionalism, and prioritize continuous improvement in service delivery.

Renaissance Hotels and Marriott International are committed to equal opportunity employment, valuing the diverse backgrounds and unique talents of their associates. By joining this team, you will be part of a global family that fosters personal growth, inclusiveness, and a spirit of innovation. Your role as a Housekeeping Manager will not only impact the guest experience but also contribute to a supportive and dynamic workplace where you can thrive and be the best version of yourself.