Housekeeping Manager

Touchmark at Coffee Creek is Edmond's premier full-service retirement community, dedicated to enriching the lives of residents and their families through five-star hospitality, comprehensive services, and top-tier amenities. Known for fostering a warm, welcoming environment grounded in the core values of Excellence, Teamwork, Hospitality, Integrity, and Compassion (ETHIC), Touchmark aims to enhance the daily living experiences of its residents. Each interaction within the community—from personal caregiver assistance to outdoor maintenance—is carried out with a deep sense of commitment to these guiding principles.

As a Housekeeping Manager at Touchmark at Coffee Creek, you will play a pivotal role in maintaining the community's reputation for cleanliness, organization, and hospitality. The position is not only about managing the daily housekeeping operations but also about leading by example and creating an environment where teamwork and cooperation thrive. You will oversee a dedicated team of housekeepers, mentor and guide them towards achieving excellence, and personally engage with residents to ensure their satisfaction with housekeeping services. This leadership position demands a proactive approach, a passion for five-star quality, and an ability to communicate effectively with residents, families, and staff.

Ideal candidates for this role are individuals who embody the values of Touchmark, demonstrating hospitality, compassion, excellence, teamwork, and integrity in all they do. A Housekeeping Manager contributes directly to the community's success by ensuring all areas are impeccably maintained and that the team operates efficiently while fostering positive relationships. This role requires both the physical capability to perform demanding tasks such as continuous walking, standing, bending, and lifting, and the emotional intelligence to remain patient and tactful in all interactions.

The role also involves the proficient use of computer applications, including Microsoft Office, to manage schedules, records, and communications. Flexibility in scheduling, including availability for weekends, is essential. Touchmark supports its employees with competitive compensation and a comprehensive benefits package designed to promote well-being and financial security. If you are passionate about making a meaningful difference in a beautiful and supportive environment and aspire to lead a team committed to impeccable service quality, this opportunity at Touchmark at Coffee Creek is ideal for you.