Job Overview
Compensation
Salary
Range $70,000.00 - $72,000.00
Benefits
competitive salary
Career growth opportunities
Sustainability program involvement
Safety equipment provided
Flexible work schedule
supportive work environment
Job Description
This job posting is for a Housekeeping Manager position at a hospitality establishment, likely a hotel, which is committed to upholding guest service, quality, and sustainability standards. The hiring company emphasizes growth within its organizational structure, offering a clear career path from Executive Housekeeper to Operations Manager and eventually Assistant General Manager. This signals a focus on internal promotion and professional development, making it an attractive opportunity for candidates looking to advance in the hotel industry.
The Housekeeping Manager plays a pivotal role in managing housekeeping operations to ensure excellence in cleanliness, safety, and overall guest satisfaction. The role is centered around leadership and operational management, requiring hands-on supervision and effective team coordination. The manager will interview, select, train, schedule, coach, and support housekeeping associates, to maintain high operational standards consistent with the hotel’s brand and core values. Attention to detail is key, as the manager will also be responsible for inspecting guest rooms and public spaces, ensuring cleanliness, proper appearance, and safety for all guests.
In addition to operational oversight, the role includes administrative duties such as preparing schedules based on hotel occupancy, managing inventory and supply orders, and maintaining departmental expenses within budgetary constraints. The Housekeeping Manager is also expected to comply with internal audit standards related to key control and risk management, such as lost and found and guest room safety protocols. This role demands a focus on continuous improvement, with an emphasis on monitoring and communicating guest service scores to enhance overall guest satisfaction.
Sustainability plays a significant role in this position, as the company follows an EarthView program aimed at environmentally responsible practices. The manager will be expected to implement these sustainability guidelines and promote safe work habits in adherence to MSDS and OSHA standards. This commitment to safety and sustainability reflects the company’s broader mission and values.
The position offers a competitive annual salary ranging from $70,000 to $72,000. The work environment requires flexibility, as schedules may include holidays, weekends, and various shifts. Physical demands are present, requiring the ability to stand for extended periods, walk, push, lift up to 25 pounds, and perform activities such as bending, stooping, kneeling, or crouching.
The company culture is encapsulated in its core beliefs: valuing people as its greatest resource, committing to heartfelt service, striving for excellence, remaining agile, and owning responsibilities. These values guide the day-to-day operations and strategic direction, providing a supportive and dynamic workplace for the Housekeeping Manager role. Overall, this opportunity is suited for a proactive leader eager to grow within the hospitality sector and contribute meaningfully to guest experiences and operational success.
The Housekeeping Manager plays a pivotal role in managing housekeeping operations to ensure excellence in cleanliness, safety, and overall guest satisfaction. The role is centered around leadership and operational management, requiring hands-on supervision and effective team coordination. The manager will interview, select, train, schedule, coach, and support housekeeping associates, to maintain high operational standards consistent with the hotel’s brand and core values. Attention to detail is key, as the manager will also be responsible for inspecting guest rooms and public spaces, ensuring cleanliness, proper appearance, and safety for all guests.
In addition to operational oversight, the role includes administrative duties such as preparing schedules based on hotel occupancy, managing inventory and supply orders, and maintaining departmental expenses within budgetary constraints. The Housekeeping Manager is also expected to comply with internal audit standards related to key control and risk management, such as lost and found and guest room safety protocols. This role demands a focus on continuous improvement, with an emphasis on monitoring and communicating guest service scores to enhance overall guest satisfaction.
Sustainability plays a significant role in this position, as the company follows an EarthView program aimed at environmentally responsible practices. The manager will be expected to implement these sustainability guidelines and promote safe work habits in adherence to MSDS and OSHA standards. This commitment to safety and sustainability reflects the company’s broader mission and values.
The position offers a competitive annual salary ranging from $70,000 to $72,000. The work environment requires flexibility, as schedules may include holidays, weekends, and various shifts. Physical demands are present, requiring the ability to stand for extended periods, walk, push, lift up to 25 pounds, and perform activities such as bending, stooping, kneeling, or crouching.
The company culture is encapsulated in its core beliefs: valuing people as its greatest resource, committing to heartfelt service, striving for excellence, remaining agile, and owning responsibilities. These values guide the day-to-day operations and strategic direction, providing a supportive and dynamic workplace for the Housekeeping Manager role. Overall, this opportunity is suited for a proactive leader eager to grow within the hospitality sector and contribute meaningfully to guest experiences and operational success.
Job Requirements
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
Job Qualifications
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns
- Prepare schedules based upon occupancy and assign duties to associates
- Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner
- Prepare required paperwork pertaining to departmental functions
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety)
- Maintain departmental expenses in line with the budget as described by the General Manager
- Ensure compliance with specific brand standards
- Be aware of and communicate service scores to drive improvement and higher guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits
- follow MSDS and OSHA standards
- wear protective safety equipment and participate in safety committees as directed
- Perform other duties as requested by management
Job Criteria
Experience
No experience required
Job Location
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