Housekeeping Manager

The Rebel Hotel Company is a prestigious full-service resort renowned for offering exceptional hospitality experiences through its commitment to quality, guest satisfaction, and professional service. Situated in a prime location, the resort provides luxurious accommodations, fine dining, extensive recreational facilities, and a multitude of guest services designed to create memorable vacations and business stays. Known for its attention to detail and dedication to excellence, the Rebel Hotel Company has cultivated a reputation as a top choice for travelers seeking both comfort and superior service. As an equal employment opportunity employer, the resort promotes diversity and inclusion across every aspect of its workforce, ensuring a respectful and supportive work environment for all team members.

This opportunity is for a full-time Housekeeping Manager position, offering a competitive annual salary range of $82,000 - $84,000. Reporting directly to senior management, the Housekeeping Manager plays a vital role in the smooth operation and leadership of the housekeeping department, which is responsible for maintaining the cleanliness, safety, and guest satisfaction throughout the resort. This leadership role oversees several critical teams, including housekeeping, laundry, valet, and uniform personnel. The manager is tasked with ensuring that all areas of the resort, from guest rooms to public spaces, meet the highest standards of cleanliness and operational efficiency.

The Housekeeping Manager supports the department by coordinating and supervising daily operational activities, strengthening team performance through training and effective communication, and fostering a work environment that encourages respect and safety among all employees. The position requires close collaboration with other hotel departments such as Front Office and Engineering to maintain accurate room status and coordinate maintenance needs proactively. Moreover, the manager takes an active role in financial administration, including assisting with payroll, scheduling, inventory management, and implementing sustainability practices. A crucial part of the role involves enforcing compliance with safety, sanitation, and internal policies to uphold the resort's standards and local regulations.

With a strong focus on guest service, the Housekeeping Manager responds promptly to guest requests and complaints, frequently performing inspections to ensure quality standards are met, especially in VIP and showroom accommodations. This position demands excellent interpersonal skills, the ability to handle pressure calmly, and the capacity to communicate effectively across diverse groups. The ideal candidate will possess robust operational skills in housekeeping management systems and display flexibility regarding work hours that span evenings, weekends, and holidays. The role provides an enriching workplace where proactive leadership and attention to detail directly enhance the guest experience and contribute to the resort's ongoing success.