Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $82,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Starwood Hotels is a renowned luxury hotel brand management company founded in 2006 by Barry Sternlicht. Affiliated with the global private investment firm Starwood Capital Group, the company is committed to delivering exceptional hospitality experiences while championing sustainability and inclusivity. With a mission-driven approach, Starwood Hotels values its team members deeply, fostering a collaborative environment where stellar service, respect for nature, and community building are core principles. The brand is recognized globally for its dedication to excellence, innovation, and creating memorable guest experiences that reflect its commitment to the planet and diverse communities.

We are currently seeking a dynamic Housekeeping Manager to lead our housekeeping team. This role requires a person who not only has a passion for hospitality and cleanliness but also an analytical mindset capable of streamlining processes and efficiently managing resources. As a Housekeeping Manager, you will be responsible for identifying challenges within the housekeeping department and implementing insightful solutions. Your leadership will inspire the team to deliver outstanding service consistently while maintaining high standards of cleanliness and operational efficiency. Your ability to communicate effectively both verbally and in writing will help foster a motivated, engaged team that meets the demands of a 24-hour operation.

The role comes with an annualized salary of $82,000 and offers significant opportunities for personal and professional growth, especially since we encourage leading by example. Prior experience of at least two years in a similar role within a luxury hotel environment is essential. Additionally, a post-secondary diploma or degree is considered an asset. The ideal candidate will have advanced knowledge of housekeeping operations, a strong leadership background, and a proven track record of engaging both guests and team members while managing financial performance effectively. Flexibility and a commitment to meeting the demands of a continuous operation are key qualities we seek. As an Equal Opportunity Employer, Starwood Hotels embraces diversity and provides an empowered, inclusive culture where every team member can thrive. We also offer accommodations for special needs through People Operations, ensuring fair and equitable work conditions for all.

Job Requirements

  • passion for hospitality and cleanliness
  • experience in luxury hotel housekeeping
  • strong leadership abilities
  • excellent communication skills
  • flexible to work in a 24-hour operation
  • ability to analyze and resolve challenges
  • commitment to guest satisfaction

Job Qualifications

  • minimum of 2 years experience in luxury hotel housekeeping management
  • post-secondary diploma or degree preferred
  • advanced knowledge of housekeeping operations
  • strong leadership skills
  • excellent verbal and written communication
  • proven track record in guest and team member engagement
  • financial management experience

Job Duties

  • lead and motivate housekeeping team
  • streamline housekeeping processes
  • manage inventory and supplies
  • ensure high standards of cleanliness and guest satisfaction
  • communicate effectively with team and management
  • oversee financial performance of housekeeping operations
  • meet demands of a 24-hour operation

Job Criteria

Experience

Mid Level (3-7 years)


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