Housekeeping - Manager

Pyramid Global Hospitality is a renowned hospitality management company dedicated to fostering a People First culture where employees are the cornerstone of success. With over 230 properties around the globe, Pyramid Global Hospitality prioritizes the wellbeing, growth, and development of its team members while maintaining a strong focus on delivering exceptional guest experiences. The company is committed to inclusivity, diversity, and supportive work environments which ensure career advancement and personal development opportunities for all employees.

One of its distinguished properties, the Deloitte University Hotel & Conference Center, is a high-end private hotel and conference venue located in Westlake, Texas, near Keller, Southlake, and Roanoke. This luxurious property boasts 1,400 single-occupancy rooms and features nine restaurants and lounges including Starbucks and Seattle's Best Coffee, along with three formal sit-down restaurants. The venue encompasses 200,000 square feet of meeting space including ballrooms, an amphitheater, and classrooms, primarily servicing professional clientele with no public social events such as weddings or school groups. Additional amenities available to associates include a fitness center, jogging trails, and sports fields, promoting a healthy lifestyle and work-life balance.

The Housekeeping Manager role at the Deloitte University Hotel is a vital leadership position charged with overseeing the daily operations of the housekeeping department. This role is crucial in maintaining the highest standards of cleanliness and service within the hotel, ensuring guest satisfaction and operational efficiency. The manager will direct, coach, and develop housekeeping staff to optimize performance aligned with company policies and standards. They will be responsible for the recruitment, training, disciplinary actions, performance review processes, scheduling, and payroll oversight for their team. The position also entails managing operational budgets, equipment, supplies, and communication within the housekeeping department to ensure smooth functioning.

Employees benefit from a comprehensive package including health insurance, retirement plans, paid time off, weekly pay, tuition reimbursement, free parking, and employee discounts at Benchmark Hospitality hotels, among others. The company promotes an employee-focused culture characterized by associate events, career development programs, and a work schedule that respects most holidays and weekends off. The environment is designed to support career progression with frequent opportunities to advance or transfer internally across the hospitality network. This role invites hospitality professionals with supervisory experience and a passion for maintaining excellence in service to join a supportive, collaborative environment committed to professional growth and impactful guest experiences. Compensation is competitive and commensurate with experience, with additional benefits designed to enrich employees’ work and personal lives.