Housekeeping Manager

Sheraton Hotels & Resorts, part of the Marriott International portfolio, is a globally recognized hospitality brand with a rich history dating back to 1937. Known as 'The World's Gathering Place,' Sheraton has established itself as a leader in creating exceptional experiences for guests across more than 400 communities worldwide. Sheraton prides itself on fostering a welcoming environment where associates feel a strong sense of belonging, and guest satisfaction is paramount. The company is deeply committed to diversity, equity, and inclusion, ensuring all employees are valued and supported regardless of background, disability, or veteran status. As part of Marriott International, Sheraton provides a wide range of benefits designed to support associates and their families, empowering career growth and well-being.

This full-time management position is based in Denver, Colorado, at the 1550 Court Place location. The role offers a competitive annual salary range of $65,000 to $82,000, with eligibility for bonuses. The successful candidate will be responsible for overseeing the daily shift operations of the Housekeeping department, as well as Recreation/Health Club and Laundry services if applicable. This position plays a critical role in ensuring that all guestrooms, public spaces, and employee areas meet the highest standards of cleanliness and maintenance. The role requires the candidate to lead by example, completing regular inspections and holding team members accountable for corrective action to uphold property standards.

The Housekeeping Manager will also be involved in managing the department's operating budget, ensuring that financial objectives are met or exceeded through efficient use of resources and operational practices. Coordination with the Front Desk is essential to communicate guest room status accurately and timely. The candidate will need to supervise staffing levels to meet business demands, schedule employees efficiently, and track attendance meticulously. The position requires strong leadership and communication skills to train new employees, provide ongoing support, maintain open collaboration, and foster a positive working environment.

A significant aspect of this role includes human resource management functions such as administering disciplinary procedures, supporting employee recognition programs, soliciting and responding to employee feedback, and ensuring compliance with company policies and local operating procedures. The Housekeeping Manager is expected to participate actively in departmental meetings and contribute to the continuous improvement of guest satisfaction by developing and implementing corrective action plans when needed. Empowering employees to deliver outstanding customer service and cultivating a service-driven culture is crucial to this role.

Sheraton Hotels & Resorts is dedicated to offering a meaningful career path where associates can grow professionally and personally while being part of an inclusive and engaging global team. This opportunity is ideal for candidates who are passionate about hospitality, possess strong operational and leadership skills, and are committed to creating a memorable guest experience. Join Sheraton to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.