Housekeeping Manager

This opportunity is with Marriott Ownership Resorts Inc., which operates as an independent franchisee. Unlike Marriott International, this franchisee independently manages all aspects of employment, including hiring, compensation, benefits, and work policies. This establishment is a hotel located at 1410 Ocean Dr, Miami Beach, Florida, catering largely to guests seeking exceptional accommodations and hospitality services by maintaining high standards of cleanliness, comfort, and customer experience. Marriott Ownership Resorts Inc. is known for its commitment to guest satisfaction, employee development, and operational excellence within the hospitality industry.

The role being offered is a full-time management position focused on overseeing housekeeping, recreation and health club services, and laundry operations. The person in this role will be responsible for directing shift operations to ensure that all guestrooms, public spaces, and employee areas are meticulously maintained according to the hotel’s high standards. This involves conducting regular inspections, ensuring compliance with policies and procedures, managing budgets, and maintaining communication with front desk and other departments to provide timely updates on room status.

Additionally, this managerial position involves significant leadership responsibilities, including training and supervising staff, managing schedules to meet operational demands, and fostering a collaborative and productive work environment. Employee relations, including consistent enforcement of policies, disciplinary actions, recognition, and staff development, are crucial components of this role. The manager is expected to lead by example in guest service, actively participating in strategy discussions and initiatives that enhance guest satisfaction and overall service quality.

Candidates must be flexible to work first or second shifts, including weekends and holidays, to meet the demands of the hospitality schedule. Relocation assistance is available, emphasizing Marriott Ownership Resorts Inc.'s commitment to attracting qualified professionals. The position emphasizes continuous improvement, operational efficiency, and team leadership within a dynamic hotel environment. The company prides itself on offering competitive pay alongside comprehensive benefits such as medical, dental, vision coverage, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, and supportive programs for professional and family growth.

In summary, this role is ideal for someone with management experience in housekeeping or related fields who values quality service, employee development, and operational excellence in a vibrant hotel setting at Miami Beach. It is a chance to work with a respected franchisee known for excellence in hospitality management and employee satisfaction.