Housekeeping Manager

Sage Hospitality Group is a renowned hospitality company committed to excellence and passionate about enriching lives one experience at a time. The organization stands out by empowering its employees to make meaningful impacts on the communities where they live and work. With a strong focus on genuine service, Sage Hospitality builds lasting relationships with guests and delivers value to shareholders, consistently creating unforgettable hospitality experiences. As a company, Sage Hospitality embraces independent thinkers, risk takers, and creative spirits who are unafraid to forge their own paths and lead the industry with innovation and entrepreneurial spirit. The company highly values the personal and professional growth of its team members, investing in their development to ensure success both within and beyond their daily roles.

Hotel Alpenrock, part of the Sage Hospitality Group, embodies the adventurous and bold spirit of Breckenridge, Colorado. This hotel captures the essence of a town famous for its rich history of resilience and reinvention, from its gold rush roots to becoming a top destination for outdoor adventure and mountain luxury. Celebrating this legacy, Hotel Alpenrock offers a blend of historic charm and modern amenities designed for the modern explorer. The hotel seeks skilled hospitality professionals eager to contribute to a unique guest experience and uphold the highest standards of service and cleanliness.

The role of Housekeeping Manager at Hotel Alpenrock is crucial in supporting the Executive Housekeeper to oversee the cleanliness and sanitation of the entire hotel property. This includes guest rooms, public areas, laundry facilities, and other assigned spaces. The Housekeeping Manager plays a key role in coordinating all activities of the Housekeeping and Laundry departments, ensuring exceptional standards of upkeep and guest satisfaction. This opportunity calls for individuals who demonstrate strong leadership, effective communication, and team-building skills to work closely with associates, peers, and other departments.

Key responsibilities include directing staffing efforts such as interviewing, hiring, and counseling housekeeping associates, planning work schedules, and assigning duties to maintain operational efficiency. The Housekeeping Manager also leads pre-shift meetings to communicate relevant information about arrivals, departures, VIP guests, and room assignments, ensuring staff clarity and preparedness. Monitoring staff productivity and providing feedback for development are essential aspects of the role, as well as managing employee relations, including addressing complaints and disciplinary actions when necessary.

Additionally, the manager is responsible for managing inventory and supplies, overseeing the quality of cleaning services from guest rooms to public spaces, and ensuring compliance with safety, health, and sanitation standards. Guest satisfaction is a priority, with the Housekeeping Manager responding promptly to guest requests and concerns. Upholding emergency training and protection procedures for the safety of guests, staff, and assets is also a vital element of this position.

The position requires individuals to have a proactive mindset, an even disposition, and excellent communication skills, coupled with physical stamina to perform demanding tasks such as vacuuming hallways, carrying supplies and linens, and maintaining mobility throughout the hotel. The role operates primarily indoors, with exposure to varying climate conditions within different areas of the hotel. The annual salary for this position ranges from USD 60,000 to USD 65,000, reflecting the importance and scope of the responsibilities involved.

Candidates are encouraged to apply promptly within the approximate 30-day application window to be considered for this rewarding opportunity. Hotel Alpenrock offers a fully loaded benefits package including medical, dental, and vision insurance, a winter housing stipend, recreational benefits such as employer-sponsored ski passes or end-of-season bonuses, health savings and flexible spending accounts, life insurance, paid time off, 401(k) employer matching, employee assistance, tuition reimbursement, and attractive discounts on hotels and restaurants.