Housekeeping Manager

Marriott International is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering a vibrant work culture. As a premier hotel brand, Marriott is committed to innovation, excellence, and inclusivity, welcoming diverse talent worldwide and providing numerous opportunities for professional growth. Marriott’s Westin brand, in particular, focuses on wellness and empowering guests to enhance their well-being during their travels. Westin's mission is to be the preeminent wellness brand in hospitality, creating an environment where guests feel revitalized and associates are inspired to maintain their own well-being practices. This commitment not only strengthens guest satisfaction but also cultivates a supportive and motivated workforce. The property located at 5060 W Alabama St, Houston, Texas, seeks a dedicated full-time management professional to join the Rooms & Guest Services Operations team. With a salary range between $60,000 to $73,000 annually and eligibility for bonus incentives, this role offers both financial rewards and career advancement potential within a prestigious brand.

The role of Rooms Operations Manager involves assisting in managing all operational activities within the rooms departments, including Front Office, Engineering/Maintenance, and Housekeeping. This position is crucial in ensuring all team members are aligned with company goals, with a strong focus on enhancing guest and employee satisfaction while maximizing the financial performance of the departments. The manager will lead initiatives to improve service quality, enforce compliance with operational standards, and foster an environment of motivation, empowerment, teamwork, and continuous improvement. With comprehensive responsibility for monitoring guest feedback and employee engagement, the Rooms Operations Manager plays an active role in addressing concerns, communicating objectives, and implementing scheduling and productivity strategies. The position requires someone who leads by example, demonstrating energy, enthusiasm, and a passion for service that meets and exceeds evolving guest expectations. The role also includes key responsibilities such as managing profitability through data analysis, conducting human resource activities including interviews and employee development, and ensuring adherence to property policies and procedures. Marriott International values equal opportunity employment and a supportive workplace where individual backgrounds are appreciated and celebrated. Joining Westin at this Houston location offers candidates the chance to belong to a global team, begin their purpose, and become the best version of themselves while contributing to a brand committed to wellness and high-quality guest experiences.