Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer

Job Description

Legends Global is a distinguished leader specializing in the management of privately operated public assembly facilities. Renowned for its commitment to excellence and innovation, Legends Global proudly manages premier venues such as the Caesars Superdome, Smoothie King Center, and Champions Square. These iconic facilities host a diverse range of events that attract thousands of visitors, making them focal points for entertainment and community engagement. With a dedication to operational efficiency and outstanding guest experience, Legends Global ensures its venues maintain the highest standards of cleanliness, safety, and customer service.

The Housekeeping Manager position at Legends Global offers a unique leadership opportunity within the Housekeeping Department, directly reporting to the Director of Engineering & Operations. This full-time, salaried, exempt role is central to maintaining and elevating the quality of hygiene and cleanliness at these large-scale venues. The Housekeeping Manager will oversee a multi-faceted team including Housekeeping Supervisors, Scheduling Clerks, Assistant Managers, and Event Supervisors, ensuring a clean and welcoming environment before, during, and after events. This role not only demands excellent supervisory skills but also requires active involvement in inventory management, vendor interactions, and staff training to maintain high operational standards.

The ideal candidate will have a robust background in facility maintenance and housekeeping management, equipped with a deep understanding of staffing requirements and the ability to effectively schedule and deploy personnel across multiple events and shifts. Having the capability to navigate union-related processes as the trash company representative during grievances adds a critical layer of responsibility to the role. Beyond operational management, this role involves budgetary planning, recommending operating and capital expenditures informed by previous experience and projected facility usage, ensuring the housekeeping department is both cost-effective and prepared for future demands.

This position calls for a proactive, detail-oriented leader who is comfortable working nights, weekends, and holidays when necessary, adapting to the dynamic scheduling needs associated with major event venues. Fluency in both English and Spanish is considered highly advantageous to foster clear communication across a diverse staff, and strong organizational skills are essential to plan and implement effective staffing coverage around varied event calendars. Physical demands include the need to move around the facility extensively and to stand for prolonged periods during events, underscoring the hands-on nature of the job.

Legends Global fosters an inclusive work environment, offering equal employment opportunities and encouraging applications from women, minorities, individuals with disabilities, and protected veterans. They are a VEVRAA Federal Contractor, committed to providing reasonable accommodations throughout the hiring process. This position is suited for candidates eager to play a pivotal role in maintaining world-class venue standards and making meaningful contributions to one of the nation’s foremost facility management organizations.

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 years maintenance experience
  • supervisory experience preferred

Job Qualifications

  • Must successfully pass a criminal background check
  • must have knowledge of staffing requirements
  • strong communication and organizational skills for planning coverage around events required
  • fluency in English and Spanish preferred
  • knowledge of management principles and procedures relating to personnel deployment and utilization
  • able to work nights, weekends, and holidays as needed

Job Duties

  • Schedule staff
  • supervise Housekeeping Supervisors, Scheduling Clerk, Assistant Managers, and Housekeeping Event Supervisors
  • act as trash company representative during union grievances
  • maintain appropriate inventory of supplies and meet with vendors
  • train housekeeping staff and attend seminars to stay updated
  • tour the facility to ensure cleanliness inside and outside
  • recommend operating and capital expenditures for budget consideration
  • oversee all operations for housekeeping during and post events
  • perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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