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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $31.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
bonus eligible
Training and Development
Job Description
JW Marriott Scottsdale Camelback Inn Resort & Spa is a premier luxury resort located in Scottsdale, Arizona, known for its exceptional hospitality and world-class amenities. As part of Marriott International's prestigious luxury portfolio, JW Marriott prides itself on delivering an unparalleled guest experience both in gateway cities and resort destinations. The resort offers a diverse and inclusive work environment where associates are valued and celebrated for their unique backgrounds, talents, and experiences. JW Marriott places a strong emphasis on associate well-being, career development, and fostering a supportive community that enables employees to thrive. The culture at JW Marriott encourages innovation,... Show More
Job Requirements
- High school diploma or GED
- 1 year experience in housekeeping or related area
- Or 2-year degree from accredited university in related field
- Ability to communicate effectively
- Strong organizational skills
- Ability to supervise and train staff
- Available to work full time
- Eligible to work in the United States
Job Qualifications
- High school diploma or GED with 1 year housekeeping or related experience
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Leadership and supervisory experience preferred
- Strong communication and interpersonal skills
- Knowledge of housekeeping policies and procedures
- Ability to conduct inspections and manage staff effectively
- Customer service oriented
- Ability to handle multiple tasks and prioritize
Job Duties
- Supports the daily shift operations of housekeeping, recreation/health club, and laundry
- Ensures guestrooms, public space, and employee areas are clean and well maintained
- Completes inspections and holds people accountable for corrective action
- Communicates guest room status to the front desk in a timely and efficient manner
- Inspects guestrooms daily
- Inventories stock and ensures adequate supplies
- Supervises and supports an effective inspection program for all areas
- Manages operations to meet or exceed financial goals
- Ensures employees have proper supplies, equipment, and uniforms
- Communicates areas needing attention and follows up
- Schedules employees based on business demands and tracks time and attendance
- Observes service behaviors and provides feedback
- Recognizes team member contributions publicly
- Sets a positive example for guest relations
- Handles guest complaints and works to improve satisfaction
- Empowers employees to provide excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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