Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $31.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
bonus eligible
Training and Development
Job Description
JW Marriott Scottsdale Camelback Inn Resort & Spa is a premier luxury resort located in Scottsdale, Arizona, known for its exceptional hospitality and world-class amenities. As part of Marriott International's prestigious luxury portfolio, JW Marriott prides itself on delivering an unparalleled guest experience both in gateway cities and resort destinations. The resort offers a diverse and inclusive work environment where associates are valued and celebrated for their unique backgrounds, talents, and experiences. JW Marriott places a strong emphasis on associate well-being, career development, and fostering a supportive community that enables employees to thrive. The culture at JW Marriott encourages innovation, genuine guest service, and continuous improvement, driven by a shared commitment to the legacy of J. Willard Marriott, the company founder. With over 100 properties worldwide, JW Marriott offers associates a unique opportunity to grow their careers in the luxury hospitality sector while enjoying camaraderie with a diverse and passionate team.
The Housekeeping Manager role at JW Marriott Scottsdale Camelback Inn Resort & Spa is a full-time management position focused on supporting the daily operations of the Housekeeping, Recreation/Health Club, and Laundry departments. This role is essential in maintaining the highest cleanliness and maintenance standards throughout the resort, including guest rooms, public spaces, and employee areas. The Housekeeping Manager will conduct regular inspections, ensure compliance with housekeeping policies, and hold team members accountable for corrective actions. With a pay range between $25.77 and $31.25 per hour and eligibility for bonuses, this role offers competitive compensation for candidates committed to delivering excellence in hospitality.
In this position, the Housekeeping Manager will coordinate communication with the Front Desk regarding room status to support seamless guest experiences. The manager will oversee scheduling, inventory control, and the overall inspection program to ensure the resort meets or exceeds its financial and operational goals. Emphasizing exceptional customer service, the Housekeeping Manager will model and promote positive guest relations, handle guest complaints effectively, and empower employees to deliver outstanding service. The role requires keen attention to detail, leadership skills to inspire and recognize team members, and a strong focus on continuous improvement within the department. This position provides an opportunity to play a vital role in the luxury hospitality experience by upholding JW Marriott's commitment to "Wonderful Hospitality. Always." Applicants seeking a meaningful career with opportunities for training, development, and a supportive work environment will find this role rewarding and impactful.
The Housekeeping Manager role at JW Marriott Scottsdale Camelback Inn Resort & Spa is a full-time management position focused on supporting the daily operations of the Housekeeping, Recreation/Health Club, and Laundry departments. This role is essential in maintaining the highest cleanliness and maintenance standards throughout the resort, including guest rooms, public spaces, and employee areas. The Housekeeping Manager will conduct regular inspections, ensure compliance with housekeeping policies, and hold team members accountable for corrective actions. With a pay range between $25.77 and $31.25 per hour and eligibility for bonuses, this role offers competitive compensation for candidates committed to delivering excellence in hospitality.
In this position, the Housekeeping Manager will coordinate communication with the Front Desk regarding room status to support seamless guest experiences. The manager will oversee scheduling, inventory control, and the overall inspection program to ensure the resort meets or exceeds its financial and operational goals. Emphasizing exceptional customer service, the Housekeeping Manager will model and promote positive guest relations, handle guest complaints effectively, and empower employees to deliver outstanding service. The role requires keen attention to detail, leadership skills to inspire and recognize team members, and a strong focus on continuous improvement within the department. This position provides an opportunity to play a vital role in the luxury hospitality experience by upholding JW Marriott's commitment to "Wonderful Hospitality. Always." Applicants seeking a meaningful career with opportunities for training, development, and a supportive work environment will find this role rewarding and impactful.
Job Requirements
- High school diploma or GED
- 1 year experience in housekeeping or related area
- Or 2-year degree from accredited university in related field
- Ability to communicate effectively
- Strong organizational skills
- Ability to supervise and train staff
- Available to work full time
- Eligible to work in the United States
Job Qualifications
- High school diploma or GED with 1 year housekeeping or related experience
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Leadership and supervisory experience preferred
- Strong communication and interpersonal skills
- Knowledge of housekeeping policies and procedures
- Ability to conduct inspections and manage staff effectively
- Customer service oriented
- Ability to handle multiple tasks and prioritize
Job Duties
- Supports the daily shift operations of housekeeping, recreation/health club, and laundry
- Ensures guestrooms, public space, and employee areas are clean and well maintained
- Completes inspections and holds people accountable for corrective action
- Communicates guest room status to the front desk in a timely and efficient manner
- Inspects guestrooms daily
- Inventories stock and ensures adequate supplies
- Supervises and supports an effective inspection program for all areas
- Manages operations to meet or exceed financial goals
- Ensures employees have proper supplies, equipment, and uniforms
- Communicates areas needing attention and follows up
- Schedules employees based on business demands and tracks time and attendance
- Observes service behaviors and provides feedback
- Recognizes team member contributions publicly
- Sets a positive example for guest relations
- Handles guest complaints and works to improve satisfaction
- Empowers employees to provide excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
