Housekeeping Manager

Denver, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,000.00 - $61,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive salary

Comprehensive benefits package

Marriott travel perks

discounts

Paid Time Off

Health Insurance

Dental Insurance

Job Description

AC Hotel Denver RiNo is a contemporary hotel located in the vibrant RiNo district of Denver, Colorado. Operated by an independent franchisee, Lotus Hotels, the property is part of a dynamic hospitality brand known for its modern amenities and stylish accommodations. The hotel is situated at 3680 Brighton Blvd and serves both leisure and business travelers seeking a comfortable and convenient stay in the Mile High City. With an emphasis on sleek design and exceptional service, the hotel aims to create a welcoming environment where guests can enjoy an elevated experience characterized by quality, sophistication, and outstanding customer care. Lotus Hotels, as the franchisee, manages all operational facets of the property, including staffing, compensation, and employment practices independently from Marriott International, providing a unique and locally tailored hospitality experience.

The Housekeeping Manager plays a vital role in maintaining the high standards of cleanliness and guest satisfaction that define AC Hotel Denver RiNo. This full-time management position is responsible for overseeing all housekeeping operations, including guestroom and public area maintenance, to ensure compliance with established H&H standards. The manager coordinates various housekeeping functions such as repair and maintenance programs, inventory control, staff hiring and training, scheduling, and performance management. By leading the housekeeping team, this role guarantees that every detail of the hotel environment meets or exceeds guest expectations, contributing to the overall reputation and operational excellence of the hotel.

In this role, the Housekeeping Manager will supervise housekeeping staff, coordinate with other hotel departments, and ensure efficient and cost-effective housekeeping services. The position requires strong leadership skills to manage a diverse team, the ability to multitask in a fast-paced environment, and proficiency in housekeeping operations and hotel standards. Additionally, the role involves managing labor costs, preparing budgets, enforcing safety and cleanliness compliance, and implementing innovative approaches to maintain operational efficiency.

Candidates for this position should be passionate about hospitality and detail-oriented, with a commitment to delivering superior guest experiences. The salary range for this position is $58,000 to $61,000 annually, reflecting the importance of the role within the property’s management hierarchy. This opportunity is ideal for hospitality professionals seeking to develop or advance their careers in housekeeping management within a growing brand. With comprehensive benefits and Marriott travel perks, the position offers an attractive package for qualified candidates ready to contribute to a thriving hospitality environment.

Job Requirements

High school diploma or equivalent
minimum of 2-3 years of experience in housekeeping or hospitality management
previous supervisory experience preferred
knowledge of housekeeping equipment and cleaning procedures
ability to stand, walk, bend, and lift for extended periods
ability to lift and carry up to 25 lbs
must be able to operate housekeeping equipment

Job Qualifications

High school diploma or equivalent
a minimum of 2-3 years of experience in housekeeping or hospitality management
previous supervisory experience preferred
knowledge of housekeeping equipment and cleaning procedures
strong leadership and team management skills
excellent attention to detail and organizational skills
ability to multitask and prioritize tasks effectively
strong problem-solving and decision-making abilities
proficiency in housekeeping operations and hotel standards
knowledge of cleaning agents, safety protocols, and inventory management
strong communication and interpersonal skills
ability to work flexible schedules, including weekends and holidays

Job Duties

Hires, trains, and supervises all housekeeping personnel
prepares daily room attendant assignments, schedules staff, and submits records to the General Manager
directs daily cleaning services for guestrooms and public areas
continuously updates room status and verifies reports with the front desk
inspects guestrooms, linen rooms, and public areas to maintain cleanliness standards
schedules special cleaning tasks, including carpet shampooing and window washing
ensures room attendants report needed repairs to the maintenance department
maintains monthly inventory of housekeeping supplies and linens
ensures staff compliance with uniform and grooming standards
maintains payroll records, housekeeping reports, and requisitions
purchases cleaning supplies and ensures proper usage
ensures employee compliance with hotel rules and reports any violations
manages distribution and recovery of room attendants’ keys
develops and executes an inspection program to ensure cleanliness and sanitation
establishes and maintains housekeeping and laundry schedules based on occupancy levels
ensures adequate staffing for housekeeping operations based on occupancy demands
controls labor costs while maximizing service efficiency
assists in preparing the annual housekeeping budget and maintaining cost control
evaluates employee performance and administers disciplinary actions when necessary
recommends staff terminations when required
identifies and implements new housekeeping methods to improve efficiency and cost-effectiveness
maintains control over linen rooms, storerooms, and cleaning supply security
coordinates housekeeping support for events and meetings
performs other duties as assigned by management