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Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Development Programs
flexible scheduling
supportive work environment

Job Description

Lodgco Hospitality has been a leader in the hospitality industry for over three decades, setting high standards for service excellence and operational success. As a company deeply committed to fostering a vibrant workplace culture and investing in the development of its team, Lodgco places great emphasis on delivering superior customer experiences while managing hotel assets to maximize revenue growth and profitability. Their commitment extends beyond business achievements to creating a supportive environment where every employee can thrive and contribute meaningfully to the company’s success. Lodgco Hospitality manages numerous properties, including the Hampton Inn & Suites – Grand Rapids Downtown, a... Show More

Job Requirements

  • Valid driver’s license with safe driving record
  • Satisfactory criminal background screening
  • Professional references
  • Ability to stand for long periods
  • Ability to walk, kneel, stoop, bend, and lift up to 50 pounds
  • Flexibility to work variable hours including weekends
  • High school diploma or equivalent
  • Two or more years of hotel housekeeping experience

Job Qualifications

  • Minimum of high school diploma or equivalent
  • Two or more years of hotel housekeeping experience, preferably in a supervisory role
  • Strong leadership abilities
  • Excellent verbal and written communication skills
  • Flexibility with schedule and dependability
  • Self-motivated, well-organized, and detail-oriented
  • Strong guest-focus, time management, and problem-solving skills
  • Computer software skills

Job Duties

  • Interview, hire, complete performance evaluations, resolve problems, administer discipline and/or termination when appropriate
  • Manage the housekeeping department including laundry to attract, retain and motivate staff
  • Ensure compliance with all OSHA standards
  • Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards
  • Manage finances of housekeeping and laundry operations including budget and inventory controls
  • Establish and maintain adequate supplies for efficient operations of department
  • Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials
  • Monitor house account and make staffing adjustments accordingly
  • Ensure compliance with accident/loss prevention programs
  • Respond to guest requests, concerns, and problems to ensure guest satisfaction
  • Plan and conduct staff meetings, attend various other related meetings

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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