Housekeeping Manager

Lodgco Hospitality has been a leader in the hospitality industry for over three decades, setting high standards for service excellence and operational success. As a company deeply committed to fostering a vibrant workplace culture and investing in the development of its team, Lodgco places great emphasis on delivering superior customer experiences while managing hotel assets to maximize revenue growth and profitability. Their commitment extends beyond business achievements to creating a supportive environment where every employee can thrive and contribute meaningfully to the company’s success. Lodgco Hospitality manages numerous properties, including the Hampton Inn & Suites – Grand Rapids Downtown, a well-known hotel recognized for its welcoming atmosphere and excellent guest services.

The Hampton Inn & Suites – Grand Rapids Downtown is currently seeking a dedicated and experienced Housekeeping Manager to lead their housekeeping department. This important leadership role involves overseeing all housekeeping and laundry operations to ensure the highest standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Manager will be responsible for managing a team of housekeeping staff, driving productivity, maintaining compliance with safety standards, and optimizing department budgets and resources. Acting as the Manager on Duty in the absence of the General Manager and Assistant General Manager, this role demands flexibility, strong communication skills, and exceptional organizational abilities.

This full-time position offers an opportunity to be a key contributor to elevating hotel operations and enhancing the guest experience. The Housekeeping Manager will participate actively in employee recruitment, training, performance evaluations, and disciplinary actions, ensuring a cohesive and motivated team. The role also entails planning and conducting staff meetings, managing inventory and supplies efficiently, and responding promptly to guest concerns. A strong focus on compliance with OSHA standards, loss prevention protocols, and effective financial management within the housekeeping department is essential.

Ideal candidates for this role will bring at least two years of hotel housekeeping experience, preferably in a supervisory capacity, along with a minimum of a high school diploma or equivalent. Additional education is considered a plus. A valid driver’s license with a clean driving record, satisfactory background checks, and professional references are also required. The role involves physical demands such as standing for long periods, walking, bending, and lifting up to 50 pounds.

Lodgco Hospitality upholds principles of equal employment opportunity and nondiscrimination, ensuring all employment decisions are made fairly and without bias. The company participates in E-Verify to confirm employment eligibility, reflecting its commitment to lawful and ethical hiring practices. Joining the Hampton Inn & Suites – Grand Rapids Downtown as a Housekeeping Manager means becoming part of a passionate team dedicated not only to operational excellence but also to building a positive and engaging environment both for guests and employees.