Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $24.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Disability insurance
Life insurance
Job Description
Montage International is a distinguished luxury resort and hotel management company recognized for its commitment to delivering unparalleled guest experiences through exceptional service and meticulous attention to detail. With a portfolio renowned for its elegant properties and sophisticated hospitality, Montage International places a strong emphasis on cultivating a culture where employees thrive by following their passions and contributions. The company prides itself on fostering an inclusive and supportive work environment that welcomes applicants with disabilities and offers reasonable accommodations, reflecting its dedication to diversity and equal opportunity employment.
This Housekeeping Manager position is a dynamic leadership role within the Housekeeping department, entrusted with overseeing daily operations to ensure the highest standards of cleanliness, safety, and guest satisfaction. Reporting directly to the Director of Housekeeping, the Manager plays a pivotal role in managing, mentoring, coaching, and training a dedicated team responsible for maintaining the luxurious ambiance of guest rooms and public spaces. The role requires a hands-on approach to conducting thorough inspections, ensuring compliance with cleanliness protocols, and upholding the overall resort’s aesthetic and service quality.
The Housekeeping Manager is integral to building and sustaining a motivated, efficient workforce that upholds the culture of excellence Montage International is known for. This includes recruiting, hiring, supervising, and developing colleagues to achieve maximum performance and seamless integration within the team, including contract employees. Utilizing tools such as Workday and other recruitment system software, the Manager supports the Director of Housekeeping in administrative functions related to staff management and operational efficiency.
Moreover, this role demands strong communication skills to support employee relations and effective training programs, as well as the ability to establish and maintain safe working conditions through appropriate training initiatives. The position also involves budgetary responsibilities, requiring the ability to analyze expenses and productivity to maintain cost-effective housekeeping operations while delivering outstanding service quality.
Montage International offers this opportunity to individuals passionate about hospitality and leadership who are ready to contribute to a team that values excellence, innovation, and doing what you love. The Housekeeping Manager role is perfect for a candidate committed to luxury resort standards and capable of leading by example in maintaining the exceptional experiences guests come to expect from Montage International properties. This position supports a work environment focused on respect, collaboration, and professional growth, making it a fulfilling career path for motivated and dedicated hospitality professionals.
This Housekeeping Manager position is a dynamic leadership role within the Housekeeping department, entrusted with overseeing daily operations to ensure the highest standards of cleanliness, safety, and guest satisfaction. Reporting directly to the Director of Housekeeping, the Manager plays a pivotal role in managing, mentoring, coaching, and training a dedicated team responsible for maintaining the luxurious ambiance of guest rooms and public spaces. The role requires a hands-on approach to conducting thorough inspections, ensuring compliance with cleanliness protocols, and upholding the overall resort’s aesthetic and service quality.
The Housekeeping Manager is integral to building and sustaining a motivated, efficient workforce that upholds the culture of excellence Montage International is known for. This includes recruiting, hiring, supervising, and developing colleagues to achieve maximum performance and seamless integration within the team, including contract employees. Utilizing tools such as Workday and other recruitment system software, the Manager supports the Director of Housekeeping in administrative functions related to staff management and operational efficiency.
Moreover, this role demands strong communication skills to support employee relations and effective training programs, as well as the ability to establish and maintain safe working conditions through appropriate training initiatives. The position also involves budgetary responsibilities, requiring the ability to analyze expenses and productivity to maintain cost-effective housekeeping operations while delivering outstanding service quality.
Montage International offers this opportunity to individuals passionate about hospitality and leadership who are ready to contribute to a team that values excellence, innovation, and doing what you love. The Housekeeping Manager role is perfect for a candidate committed to luxury resort standards and capable of leading by example in maintaining the exceptional experiences guests come to expect from Montage International properties. This position supports a work environment focused on respect, collaboration, and professional growth, making it a fulfilling career path for motivated and dedicated hospitality professionals.
Job Requirements
- High school diploma or equivalent
- Two plus years’ experience in housekeeping within a luxury resort
- Intermediate skills with Microsoft Office products
- Ability to communicate effectively in the primary workplace language
- Ability to read and write
- Strong communication skills both verbal and written
- Ability to supervise staff including assignment of duties and evaluation
- Ability to analyze data and figures generated by computer
- Knowledge of housekeeping operations
- Basic math skills
- Computer literacy
- Budgetary analysis skills
- Knowledge of housekeeping service techniques and cost controls
- Physical ability to stand, walk, lift 15-40 lbs, bend, stoop, squat and stretch
- Finger dexterity to operate office equipment
Job Qualifications
- High school diploma or equivalent is required, bachelor’s degree preferred
- Two plus years’ experience in housekeeping within a luxury resort
- Intermediate skills with Microsoft Office products including Word, Excel, PowerPoint, Outlook
- Experience with Opera software preferred
- Ability to speak, read, write and understand the primary language(s) used in the workplace
- Good verbal and written communication skills
- Ability to supervise subordinate staff including assigning duties, evaluating service and taking disciplinary action when necessary
- Ability to prepare and analyze data and figures generated by computers
- Knowledge of hotel housekeeping operations
- Basic computational and computer skills
- Budgetary analysis capabilities
- Knowledge of housekeeping service techniques and cost controls such as manpower, productivity, and other expenses
Job Duties
- Conduct inspections of guest rooms and public areas while providing exceptional levels of service
- Manage housekeeping team including mentoring, coaching, counseling and training
- Build and support an exceptional housekeeping team in collaboration with the Director of Housekeeping
- Work with Workday software and recruiting system software
- Conduct regular inspections to ensure adherence to cleanliness and maintenance standards
- Hire, train, supervise and develop colleagues for maximum effectiveness
- Provide seamless employee relations with contract employees, ensuring proper training and culture integration
- Establish safe working conditions through appropriate training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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