Housekeeping Manager

Ascent Hospitality is a dynamic and rapidly growing hospitality company with an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. Although the company is expanding in size and reach, its core philosophy remains centered on people rather than numbers. The foundation of Ascent Hospitality is built upon a culture that values creating memorable experiences for all team members and guests. The company fosters a supportive and collaborative environment, continually seeking individuals who are team players and share a unified purpose. Ascent Hospitality prides itself on leadership that demonstrates a passion for serving others, strong communication skills, and the ability to thrive in settings that require embracing challenges and change. If you are someone who values collaboration, innovation, and guest satisfaction, Ascent Hospitality invites you to become a valued part of their team.

The role of Housekeeping Manager at Ascent Hospitality is a leadership position that entails comprehensive responsibility for maintaining the cleanliness, service quality, and overall product standards of the hotel. This vital role oversees the housekeeping department and laundry operations, ensuring that the environment aligns with local and company health, sanitation, and safety guidelines. The Housekeeping Manager also collaborates closely with the maintenance team to ensure the upkeep and operational efficiency of laundry equipment and the quality of guest rooms.

The Housekeeping Manager oversees various facets of departmental management including budgeting, forecasting, inventory control, policy development and enforcement, and employee training and development. This role requires a seasoned leader who can monitor and nurture team member performance, provide coaching and counseling, and foster a productive work environment. Recruitment, interviewing, and training of new team members are important functions of this position, alongside managing the day-to-day scheduling and organization of housekeeping and laundry teams.

This position demands meticulous attention to detail, excellent organizational and communication skills, and the ability to adapt leadership style to meet the goals of the department. The Housekeeping Manager is responsible for physically inspecting rooms to ensure readiness for guest check-in, as well as ensuring public spaces, banquet and conference rooms, and office areas meet established cleanliness standards.

Physical stamina is essential in this role as the Housekeeping Manager may be required to stand, walk, lift, and handle cleaning materials with adherence to proper safety standards. Additionally, the role has high mental demands, reflecting the fast-paced and often stressful environment intrinsic to hospitality operations. The role offers competitive pay and includes a comprehensive benefits package including health, dental, vision, and life insurance options, 401k with employer match, paid time off, uniforms for most positions, and access to a team member hotel discount program. This position is an exciting opportunity for a hospitality professional seeking to make a significant impact within a compelling and growth-oriented company.