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Housekeeping Manager
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
sick pay
medical benefits
Friends and family discount rates
Job Description
Globiwest Hospitality is a reputable and privately owned hotel management company known for operating and developing a diverse portfolio of hotels across the United States. With a strong presence in major metropolitan destinations and key business and travel markets, Globiwest Hospitality currently manages 14 hotels featuring over 1,500 rooms in seven states. The company prides itself on a culture built on integrity, trust, and delivering results. Headquartered in Southern California, Globiwest Hospitality also maintains regional offices in New York, Oklahoma, and Mississippi, allowing it to maintain a broad yet localized focus that ensures quality service and operational excellence across all... Show More
Job Requirements
- High school diploma or equivalent
- proven experience in housekeeping or hospitality management
- strong leadership abilities
- excellent organizational skills
- attention to detail
- good communication skills
- ability to manage and motivate a team
- knowledge of health and safety regulations
- physical stamina to perform tasks
- flexible availability including weekends holidays and evenings
- ability to handle guest complaints and resolve conflicts
Job Qualifications
- Proven experience as a housekeeping manager or similar role
- strong leadership and team management skills
- excellent organizational and time management abilities
- attention to detail and a commitment to high standards
- good communication and interpersonal skills
- open availability
- ability to handle complaints and resolve conflicts
- knowledge of health and safety standards and regulations
- experience in a hotel resort or similar environment
- certification in hospitality management or a related field
Job Duties
- Recruit train and supervise housekeeping staff
- schedule staff shifts and manage daily work assignments
- conduct performance evaluations and provide feedback
- address and resolve staff issues and conflicts
- ensure all rooms and public areas are cleaned to the highest standards
- conduct daily room inspections of rooms and public areas
- implement and monitor cleaning schedules for special projects
- manage laundry services and quality
- handle guest complaints and requests promptly and efficiently
- monitor and maintain inventory of cleaning supplies and equipment
- place orders for supplies and manage budgets
- implement and enforce health and safety regulations
- conduct regular training on health and safety practices
- develop and implement quality control systems
- regularly review and update cleaning procedures
- monitor and improve housekeeping standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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