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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Team Driven and Values Based Culture
Career growth opportunities
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee Meal
Employee Discounts
Employee Referral Program
Job Description
Maadaadizi is seeking a dynamic and passionate Housekeeping Manager to join the team at the Embassy Suites Oklahoma City Will Rogers World Airport. Embassy Suites by Hilton is a renowned hospitality brand known for offering guests memorable experiences marked by comfort, luxury, and impeccable service. The hotel is strategically located near the Oklahoma City Will Rogers World Airport, making it a key destination for travelers seeking high-quality accommodations and excellent customer care. This venue embodies a commitment to exceptional guest experiences, supported by a team that values diversity, professionalism, and a service-driven mindset. As part of the Mille Lacs Band... Show More
Job Requirements
- Five years relevant supervisory experience preferably in a large hotel or comparable facility
- Knowledge of cleaning techniques, requirements, and use of equipment
- Knowledge of chemical handling
- Ability to listen actively and communicate effectively
- Understanding of customer service principles and quality standards
- Proficient in English communication
- Strong organizational skills
- Attention to detail
Job Qualifications
- Minimum five years of relevant supervisory experience preferably in a large hotel or comparable facility
- Knowledge of proper cleaning techniques, requirements, and use of equipment and machinery
- Knowledge of proper chemical handling
- Ability to demonstrate active listening and effective communication
- Understanding of customer needs assessment and quality standards for services
- Proficiency in writing and speaking English
- Strong organization and time management skills
- Keen attention to detail
Job Duties
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, recommend discipline or termination when appropriate
- Assist evening staff with duties
- Provide clear direction in assigning and instructing housekeeping and public space staff
- Plan, organize, and monitor staff activities to ensure quality assurance standards
- Establish and maintain adequate supplies for efficient operation
- Distribute and delegate workload to guarantee maximum production and guest satisfaction
- Monitor house count and make staffing adjustments accordingly
- Ensure proper usage of chemicals and cleaning supplies, provide training, and ensure proper labeling
- Evaluate condition of furniture, fixtures, and decor and assist with rehab projects
- Communicate both verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be available to work regularly
- Issue supplies and goods to staff to control inventory and expenses
- Respond to guest requests, concerns and problems
- Log items into Lost and Found and answer inquiries
- Implement emergency training and procedures
- Assist with inventory, labor, productivity, ordering supplies
- Lead by example with professional communication and behavior
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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