Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Centennial Hotel is a premier hotel situated in the vibrant downtown area of Spokane. Known for its elegant architectural design and exceptional service, the hotel has established itself as a distinguished landmark in Spokane's hospitality scene. This renowned property offers a variety of employment opportunities across guest services, food and beverage, event management, and more, making it an ideal destination for hospitality professionals seeking a fulfilling and diverse career path. The Centennial Hotel prides itself on fostering a culture that values teamwork, professionalism, and the delivery of outstanding guest experiences. Employees are welcomed into an inclusive and supportive work environment where they can hone their skills, advance their careers, and contribute to creating memorable stays for guests. Being part of The Centennial Hotel means joining a respected pillar of Spokane's hospitality industry, with opportunities to grow and excel within the organization.

We are currently seeking a highly organized and detail-oriented Housekeeping Manager to join this dynamic team. This role is central to upholding the highest standards of cleanliness and ensuring the comfort and satisfaction of our guests. As Housekeeping Manager, you will lead a dedicated team of housekeeping staff, overseeing the daily operations of the department to maintain a pristine environment throughout the hotel. The ideal candidate is someone with high energy, enthusiasm, and a commitment to excellence, coupled with strong leadership skills and proven experience in housekeeping. In this position, you will be responsible for managing communication with housekeeping staff regarding room assignments and special requests, conducting inspections of guestrooms and public areas, coordinating with other departments on housekeeping statuses, addressing guest complaints and requests, and assisting in the training, coaching, and development of your team members. This role offers a unique opportunity to make a significant impact on guest satisfaction and contribute to the overall success of The Centennial Hotel's hospitality experience. The salary for this role ranges from USD 60,000 to USD 65,000 per year, reflecting the importance of this leadership position within our hotel management structure. Join The Centennial Hotel as a Housekeeping Manager and help us deliver unforgettable stays and exceptional service in a thriving hospitality environment.

Job Requirements

  • High school diploma or equivalent
  • Two years of housekeeping experience
  • Fluency in English
  • Ability to communicate effectively with team members and guests
  • Knowledge of scheduling and productivity
  • Ability to read, write and speak English fluently
  • Ability to communicate in Spanish is helpful
  • High school math skills

Job Qualifications

  • Ability to communicate effectively with the public and other team members
  • Two years prior housekeeping experience
  • Fluency in English reading, writing, and speaking
  • Knowledge of scheduling and productivity practices
  • High school math level

Job Duties

  • Communicating with housekeeping staff on rooms to be cleaned and special requests
  • Inspecting guestrooms and public areas
  • Communicating with appropriate departments on statuses
  • Following up on guest complaints and requests
  • Assisting in training, coaching and development of team members

Job Criteria

Experience

Mid Level (3-7 years)


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