Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Comprehensive benefits package
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Legends Global is recognized as a premier partner in the live events industry, delivering integrated premium services to some of the world's most significant live events, venues, and global brands. Operating across a vast network of 450 venues worldwide, Legends Global supports the execution and management of around 20,000 events annually, which entertain approximately 165 million guests every year. Its expertise encompasses all facets of live event and venue management, including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking. The company prides itself on fostering a culture built on respect, ambitious thinking, collaboration, and bold action, aiming to build an inclusive and authentic workplace where every team member can make a real impact and grow professionally. Winning in this dynamic environment is a shared achievement that involves a unified team approach, positioning Legends Global as an employer of choice in the event management sector.
The role of Housekeeping Manager at Legends Global is crucial for maintaining the facility’s cleanliness, safety, and overall guest satisfaction. The position involves overseeing all housekeeping operations, ensuring that high standards are consistently met across the facility. This leadership role requires managing housekeeping staff schedules and performance, coordinating cleaning tasks, and maintaining necessary equipment and supplies. The Housekeeping Manager plays an essential role in training staff on proper cleaning techniques, safety protocols, and guest service expectations to uphold a hotel-quality cleanliness standard. This position also necessitates hands-on involvement in cleaning duties as needed, including floor maintenance, restroom sanitation, and general upkeep of public and leased areas to guarantee a clean, safe, and welcoming environment.
In addition to operational oversight, the Housekeeping Manager is responsible for managing budgetary aspects related to housekeeping, including monitoring expenses, controlling costs, and optimizing resource allocation. Inventory management is a key duty, ensuring cleaning supplies and equipment are maintained, repaired, or replaced efficiently. The role also includes compliance enforcement with health and safety regulations, especially regarding the handling of cleaning chemicals and equipment. Leading daily meetings to coordinate tasks and address operational issues forms part of the accountability to ensure seamless service delivery. Furthermore, the Housekeeping Manager drives sustainability initiatives to improve waste management and promote environmentally responsible practices. Reporting on housekeeping activities to facilitate transparency and continuous improvement, handling crisis situations adeptly, and fostering a motivated, well-trained housekeeping team are integral to success in this role. This position offers a competitive salary and a comprehensive benefits package, reflecting the importance of this managerial role within the company's operations.
The role of Housekeeping Manager at Legends Global is crucial for maintaining the facility’s cleanliness, safety, and overall guest satisfaction. The position involves overseeing all housekeeping operations, ensuring that high standards are consistently met across the facility. This leadership role requires managing housekeeping staff schedules and performance, coordinating cleaning tasks, and maintaining necessary equipment and supplies. The Housekeeping Manager plays an essential role in training staff on proper cleaning techniques, safety protocols, and guest service expectations to uphold a hotel-quality cleanliness standard. This position also necessitates hands-on involvement in cleaning duties as needed, including floor maintenance, restroom sanitation, and general upkeep of public and leased areas to guarantee a clean, safe, and welcoming environment.
In addition to operational oversight, the Housekeeping Manager is responsible for managing budgetary aspects related to housekeeping, including monitoring expenses, controlling costs, and optimizing resource allocation. Inventory management is a key duty, ensuring cleaning supplies and equipment are maintained, repaired, or replaced efficiently. The role also includes compliance enforcement with health and safety regulations, especially regarding the handling of cleaning chemicals and equipment. Leading daily meetings to coordinate tasks and address operational issues forms part of the accountability to ensure seamless service delivery. Furthermore, the Housekeeping Manager drives sustainability initiatives to improve waste management and promote environmentally responsible practices. Reporting on housekeeping activities to facilitate transparency and continuous improvement, handling crisis situations adeptly, and fostering a motivated, well-trained housekeeping team are integral to success in this role. This position offers a competitive salary and a comprehensive benefits package, reflecting the importance of this managerial role within the company's operations.
Job Requirements
- High school diploma or GED
- minimum of five years experience in housekeeping supervisory role
- ability to manage multiple responsibilities with minimal supervision
- strong communication and interpersonal skills
- physical capability to lift up to 75 pounds and perform bending, stooping, climbing
- comfort working flexible and irregular hours including evenings, weekends, and holidays
- familiarity with health and safety regulations
- experience in crisis management is a plus
Job Qualifications
- Solid understanding of housekeeping procedures and facility management practices within a public assembly or commercial facility
- high school diploma/GED required, bachelor's degree in Hospitality Management or related field preferred
- minimum of five years in a housekeeping supervisory leadership role preferably in a hospitality or convention center environment
- demonstrated proficiency in managing multiple responsibilities with minimal supervision
- proven crisis management experience is advantageous
- strong problem-solving, planning, organizational, and logistical skills
- exceptional interpersonal and communication skills (oral and written)
- ability to build effective relationships with diverse stakeholders and work collaboratively
Job Duties
- Supervise and coordinate housekeeping staff across shifts to ensure efficient and effective cleaning operations
- provide training on proper cleaning techniques, safety procedures, and guest service standards to maintain hotel-quality cleanliness
- lead daily housekeeping meetings to plan and assign cleaning tasks, review schedules, and address operational issues
- review event schedules and housekeeping assignments, addressing any cleaning issues promptly, recommend solutions to enhance operational efficiency
- maintain inventory of cleaning supplies and equipment, coordinate equipment maintenance, repair, and replacement as needed
- ensure adherence to cleaning standards, safety regulations, and protocols, monitor quality control to meet facility and guest expectations
- assist in budget planning and management for housekeeping operations, monitor expenses, control costs, and optimize resource allocation
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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