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Loews Hotels

Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $64,350.00 - $80,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
401(k)
paid sick days
vacation
paid bereavement
Pet insurance
Tuition Reimbursement

Job Description

Loews Regency New York Hotel is a distinguished luxury hotel located in the heart of midtown Manhattan on Park Avenue. The hotel combines the iconic Art Deco design characteristic of its era with modern sensibilities and amenities, creating a unique and elegant environment for guests. With over 50 years of experience in the hospitality industry, Loews Regency is renowned for its commitment to providing exceptional guest experiences through expert orchestration and meticulous service. As part of the prestigious Loews Hotels & Co., a company established in 1960 that operates iconic hotels and resorts across the United States, the Loews Regency... Show More

Job Requirements

  • Bachelor's degree or relevant work experience
  • Minimum of two years housekeeping experience in hotel hospitality
  • Minimum of two years housekeeping or guest service leadership experience
  • Ability to stand for long periods of time
  • Ability to push, pull, and lift items weighing up to 25lbs
  • Ability to work weekends, evenings, holidays as necessary or required

Job Qualifications

  • Bachelor's degree or relevant work experience
  • Minimum of two years housekeeping experience in hotel hospitality
  • Minimum of two years housekeeping or guest service leadership experience
  • Previous experience with Opera Property Management System preferred
  • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria

Job Duties

  • Oversees daily assignments of duties of housekeeping staff while analyzing room turns and making staff or procedural adjustments as necessary
  • Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel
  • Interview and select all departmental line level colleagues
  • Maintain optimal housekeeping staffing levels to ensure peak performance and supervision
  • Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control
  • Coordinate departmental activities with other hotel departments to maintain overall cleanliness
  • Coordinate special projects related to housekeeping as directed by the Director, Housekeeping
  • Keep leadership informed of significant departmental updates and activities
  • Oversee the 3rd party uniform and laundry services
  • Hold regular team meetings to share essential operational information and address guest concerns
  • Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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