Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The Peninsula Hotel is a renowned luxury hotel brand recognized worldwide for its commitment to exceptional service, elegant accommodation, and sophisticated hospitality experiences. With a rich history rooted in delivering unparalleled guest satisfaction, The Peninsula stands as a symbol of excellence in the hospitality industry. Known for its upscale ambiance and dedication to quality, the hotel attracts discerning travelers who expect nothing but the best in comfort and service.
The role of Housekeeping Manager at The Peninsula Hotel is pivotal in maintaining the high standards that define the brand's guest experience. Working closely with the Executive Housekeeper, the Housekeeping Ma... Show More
The role of Housekeeping Manager at The Peninsula Hotel is pivotal in maintaining the high standards that define the brand's guest experience. Working closely with the Executive Housekeeper, the Housekeeping Ma... Show More
Job Requirements
- Bachelor's degree preferably in hospitality management or marketing
- 3-5 years experience in luxury hotel housekeeping or front of house management
- Work experience in a luxury hotel environment at supervisory or managerial level
- Proven management skills with leadership and motivation capabilities
- Excellent verbal and written communication skills
- High energy and personal motivation
- Valid work authorization in the United States
Job Qualifications
- Bachelor's degree preferably in Hospitality Management or Marketing
- 3-5 years experience in luxury hotel housekeeping or front of house management
- Experience working in a luxury hotel environment at supervisory or managerial level
- Proven leadership and motivation skills
- Excellent verbal and written communication skills
- Strong guest service orientation
- Ability to manage a diverse team and foster a collaborative environment
Job Duties
- Support the Executive Housekeeper in ensuring guest experience aligns with hotel standards
- Inspect public spaces, guest rooms, and back-of-house areas to maintain quality standards
- Ensure housekeeping department operations comply with hotel policies and procedures
- Expedite maintenance issues and collaborate with engineering team to review out-of-service rooms
- Review special requests of arrival and in-house guests and update housekeeping staff accordingly
- Assist in annual performance management plans and employee reviews
- Take responsibility for health and safety compliance, ensuring adherence to regulations and company guidelines
- Respond to guests' special requests, needs and concerns to ensure optimal guest satisfaction
- Assist with preparation of work assignments, scheduling, staffing and payroll management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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