Housekeeping Lobby Attendant (PM Shift) - Caribe Royale Orlando Hotel

Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Uniform allowance

Job Description

Caribe Royale Orlando Hotel is a renowned full-service resort located in the heart of Orlando, Florida. Known for its exceptional hospitality, luxurious amenities, and expansive meeting and event spaces, it offers guests a memorable and comfortable stay whether they are visiting for business or leisure. The hotel features beautifully appointed rooms, multiple dining options, a large pool area, and extensive event facilities. This commitment to excellence in guest service and facility maintenance has established Caribe Royale as one of the premier resort destinations in the region. As a leader in the hospitality sector, Caribe Royale Orlando continually strives to uphold high standards of cleanliness, safety, and customer satisfaction to ensure every visitor experiences a welcoming and pristine environment.

The role of Lobby Attendant at Caribe Royale Orlando Hotel plays a vital part in maintaining the overall ambiance and cleanliness of the hotel's public spaces. The Lobby Attendant is responsible for the professional cleaning and servicing of all public areas including the hotel lobby, corridors, meeting rooms, business center, stairs, restrooms, and staff areas to ensure the hotel's high standards are consistently met. This is a full-time position that requires attention to detail, physical stamina, and a friendly yet professional demeanor appropriate for the resort environment. The Lobby Attendant will regularly interact with guests and team members, playing a crucial role in the first impressions visitors have of the hotel environment. This position offers the opportunity to work in a dynamic and fast-paced hotel setting, contributing to the upkeep of the elegant atmosphere for which Caribe Royale Orlando is known. The role is ideal for individuals who take pride in their cleaning and maintenance work and are committed to contributing to guest satisfaction and operational excellence. Flexible scheduling including holidays and weekends is a key part of this role, reflecting the hotel's dedication to providing outstanding service around the clock. The hotel values employees who demonstrate reliability, teamwork, and a proactive approach to managing their duties. Physical fitness is important for this role, as it involves various active tasks such as lifting, pushing, and extensive walking and bending throughout a shift up to 8 hours. Overall, this is an essential position that supports the hotel’s reputation by ensuring that guest-facing areas are always clean, orderly, and inviting.

Job Requirements

  • Professional demeanor appropriate for a resort environment
  • effective at listening to, understanding, and clarifying concerns and issues raised by team members and hotel guests
  • knowledge of proper chemical handling, cleaning techniques and use of equipment/machinery
  • previous housekeeping experience in a large hotel environment preferred

Job Qualifications

  • High school diploma
  • ability to communicate in the English language (second language is a plus)
  • ability to perform assigned duties with attention to detail, speed, and accuracy
  • ability to work flexible schedules including holidays and weekends
  • able to perform multiple tasks
  • previous housekeeping experience in a large hotel environment preferred

Job Duties

  • Service public areas daily maintaining the Caribe Royale Orlando Hotel standards
  • vacuum, sweep and mop hallways, stairs, main entrances, atrium, business rooms, and store areas
  • clean and brush sinks, toilets, and urinals, including tiles outside and under vanity areas
  • replenish restroom amenities
  • clean lifts, doors, glass, floor, and tracks
  • clean and remove spots from walls, doors, and floors
  • polish mirrors and glasses
  • clean windows on the inside including frames, ledges, and glass
  • inspect furniture condition and report tears, rips, stains, and damage to supervisor
  • dust upholstered furniture including crevices and under cushions
  • move furniture and clean underneath
  • remove dust grease and smears from house/public phones
  • empty bins and ashtrays, including those outside the building
  • perform any other reasonable duties as required by management

Job Criteria

Experience

Mid Level (3-7 years)


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