Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Generation Hospitality Group is a recognized leader in the hospitality industry, known for its unparalleled expertise in marketing, sales, operations, and revenue management. The company has built a solid reputation for delivering exceptional service and operational excellence in various hospitality settings, including hotels, resorts, and other guest-focused environments. With a commitment to fostering a positive work culture and driving continuous improvement, Generation Hospitality Group is dedicated to both guest satisfaction and employee growth, offering opportunities for professional development and career advancement within the hospitality sector.
The Housekeeping Lead position is an hourly, full-time role designed for an individual passionate about cleanliness and maintaining high standards in a dynamic, fast-paced environment. This role is instrumental in supervising and supporting the housekeeping team to ensure exceptional guest experiences through meticulous upkeep of rooms and common areas. The Housekeeping Lead will be responsible for managing daily housekeeping operations, organizing workflow schedules, and ensuring compliance with cleanliness and safety protocols. Working closely with other departments, this position contributes significantly to the overall guest satisfaction and operational success of the hospitality establishment. Candidates in this role will have the opportunity to lead, train, and motivate a team, promoting a productive and efficient work environment. This role demands strong organizational skills, attention to detail, excellent communication, and the physical ability to engage in housekeeping tasks. The Housekeeping Lead will also oversee inventory levels for cleaning supplies and manage the timely procurement of necessary materials, ensuring that the housekeeping team operates smoothly and efficiently.
The Housekeeping Lead position is an hourly, full-time role designed for an individual passionate about cleanliness and maintaining high standards in a dynamic, fast-paced environment. This role is instrumental in supervising and supporting the housekeeping team to ensure exceptional guest experiences through meticulous upkeep of rooms and common areas. The Housekeeping Lead will be responsible for managing daily housekeeping operations, organizing workflow schedules, and ensuring compliance with cleanliness and safety protocols. Working closely with other departments, this position contributes significantly to the overall guest satisfaction and operational success of the hospitality establishment. Candidates in this role will have the opportunity to lead, train, and motivate a team, promoting a productive and efficient work environment. This role demands strong organizational skills, attention to detail, excellent communication, and the physical ability to engage in housekeeping tasks. The Housekeeping Lead will also oversee inventory levels for cleaning supplies and manage the timely procurement of necessary materials, ensuring that the housekeeping team operates smoothly and efficiently.
Job Requirements
- High school diploma or equivalent
- minimum of 2 years experience in housekeeping or a related field
- prior leadership or supervisory experience preferred
- ability to work flexible schedules including weekends and holidays
- physical capability to perform housekeeping duties
- strong communication skills in English
- proficiency in basic computer skills for scheduling and inventory management
- knowledge of health and safety standards relevant to housekeeping
Job Qualifications
- Proven experience in housekeeping or a related field, with some leadership responsibilities preferred
- strong organizational and time management skills with the ability to prioritize tasks effectively
- excellent communication skills in English, both written and verbal, for team and guest interactions
- keen attention to detail and the ability to uphold high cleanliness standards
- physical ability to perform housekeeping tasks, including lifting, bending, and standing for extended periods
- capability to work flexible hours, including weekends and holidays, as required
- problem-solving and conflict resolution skills to address potential challenges with professionalism
- experience in using housekeeping equipment and familiarity with cleaning techniques and products is advantageous
Job Duties
- Supervise and support the daily operations of the housekeeping team to achieve departmental goals
- ensure all rooms, common areas, and facilities are cleaned and maintained to the highest quality standards
- inspect completed work to ensure ongoing compliance with cleanliness and safety protocols
- organize schedules and assign tasks to housekeeping staff for efficient workflow management
- collaborate with other departments to ensure an excellent guest or customer experience
- train new housekeeping staff and provide ongoing guidance to maintain productivity and quality
- monitor inventory levels for cleaning supplies and equipment and communicate purchasing needs
- address and resolve any housekeeping-related issues or guest concerns promptly
- ensure adherence to company policies, health, and safety regulations at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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