Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Pyramid Global Hospitality is a premier hospitality management company overseeing an extensive portfolio of over 200 hotels and resorts, along with a dedicated team of more than 18,000 associates spread across the United States, Caribbean, and Europe. This impressive network includes esteemed brands such as Benchmark Resorts & Hotels, known for its collection of unique independent properties; Axiom Hospitality, their European hotel management division; and PYRAMIDWORKS, which focuses on integrated workplace and facilities services. With corporate offices strategically located in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality masterfully combines the advantages of global scale with a committed, hands-on approach. Their operational emphasis is centered on exceptional service, operational excellence, and cultivating long-standing partnerships.
The company deeply values its associates, making them integral to its success. Pyramid is devoted to fostering an environment where employees feel respected, supported, and empowered to advance their careers. Team members benefit from close collaboration with seasoned leaders, opportunities to undertake meaningful projects, and exposure to a diverse and dynamic portfolio of properties, brands, and markets. Whether you are embarking on your hospitality career or carry years of experience, Pyramid offers ample opportunities to learn, grow, and make a significant impact. This dedication to people has earned Pyramid and its properties recognition as some of the best places to work, as acknowledged by prestigious publications like USA Today, The Boston Globe, and The Houston Chronicle. Moreover, Pyramid’s commitment to service excellence has garnered accolades from premier travel entities such as Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.
About Marriott Phoenix Chandler Hotel: Nestled in Chandler, Arizona, the Marriott Phoenix Chandler stands as the newest full-service Marriott property in the state. With 264 guest rooms complemented by over 21,000 square feet of event space, it boasts the largest ballroom in Chandler, making it a premier destination for meetings and celebrations. The hotel features the Proof ’19 bar, offering handcrafted cocktails, local brews, and authentic Southwest cuisine, alongside a Starbucks Café that serves a variety of breakfast options and morning beverages. The property is adorned with modern décor and is ideally situated within the Price Road Corridor, an area close to many major employers including Fortune 100 and 500 companies, enhancing its appeal to business travelers.
Role Overview: The Marriott Phoenix Chandler Hotel is currently seeking a passionate and detail-oriented Housekeeping Inspector to join its team. This full-time position is pivotal in maintaining the exceptional standards of cleanliness and presentation that Marriott is known for, both in guest rooms and public areas. As a Housekeeping Inspector, you will provide critical support to the Housekeeping Manager and Assistant Housekeeping Manager by leading and coaching the housekeeping team, ensuring rooms are guest-ready, and that the property meets the brand’s quality expectations consistently.
This role demands a motivated individual who takes pride in quality control and has a genuine passion for hospitality. The successful candidate will have the opportunity to foster a positive, team-oriented environment where exceptional guest service is the norm. The Housekeeping Inspector will engage in detailed inspections, report maintenance issues, coordinate with teams to meet operational goals, and occasionally assist with housekeeping duties during peak periods. Flexibility regarding shift times including mornings, evenings, weekends, and holidays is essential. If you are committed to upholding high standards while nurturing team development, this role offers a rewarding career opportunity at a distinguished Marriott property in Chandler, Arizona.
The company deeply values its associates, making them integral to its success. Pyramid is devoted to fostering an environment where employees feel respected, supported, and empowered to advance their careers. Team members benefit from close collaboration with seasoned leaders, opportunities to undertake meaningful projects, and exposure to a diverse and dynamic portfolio of properties, brands, and markets. Whether you are embarking on your hospitality career or carry years of experience, Pyramid offers ample opportunities to learn, grow, and make a significant impact. This dedication to people has earned Pyramid and its properties recognition as some of the best places to work, as acknowledged by prestigious publications like USA Today, The Boston Globe, and The Houston Chronicle. Moreover, Pyramid’s commitment to service excellence has garnered accolades from premier travel entities such as Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.
About Marriott Phoenix Chandler Hotel: Nestled in Chandler, Arizona, the Marriott Phoenix Chandler stands as the newest full-service Marriott property in the state. With 264 guest rooms complemented by over 21,000 square feet of event space, it boasts the largest ballroom in Chandler, making it a premier destination for meetings and celebrations. The hotel features the Proof ’19 bar, offering handcrafted cocktails, local brews, and authentic Southwest cuisine, alongside a Starbucks Café that serves a variety of breakfast options and morning beverages. The property is adorned with modern décor and is ideally situated within the Price Road Corridor, an area close to many major employers including Fortune 100 and 500 companies, enhancing its appeal to business travelers.
Role Overview: The Marriott Phoenix Chandler Hotel is currently seeking a passionate and detail-oriented Housekeeping Inspector to join its team. This full-time position is pivotal in maintaining the exceptional standards of cleanliness and presentation that Marriott is known for, both in guest rooms and public areas. As a Housekeeping Inspector, you will provide critical support to the Housekeeping Manager and Assistant Housekeeping Manager by leading and coaching the housekeeping team, ensuring rooms are guest-ready, and that the property meets the brand’s quality expectations consistently.
This role demands a motivated individual who takes pride in quality control and has a genuine passion for hospitality. The successful candidate will have the opportunity to foster a positive, team-oriented environment where exceptional guest service is the norm. The Housekeeping Inspector will engage in detailed inspections, report maintenance issues, coordinate with teams to meet operational goals, and occasionally assist with housekeeping duties during peak periods. Flexibility regarding shift times including mornings, evenings, weekends, and holidays is essential. If you are committed to upholding high standards while nurturing team development, this role offers a rewarding career opportunity at a distinguished Marriott property in Chandler, Arizona.
Job Requirements
- Ability to stand and walk for extended periods throughout the shift
- Ability to bend, stoop, kneel, reach, and climb stairs as needed
- Ability to lift, carry, push, or pull up to 25 pounds
- Ability to move throughout all areas of the hotel while performing room inspections
Job Qualifications
- At least six months of housekeeping inspection experience in a hotel of similar size and quality
- Experience with hotel Property Management Systems (PMS) preferred
- Working knowledge of hotel housekeeping procedures, quality standards, safety practices, and security policies
- Strong attention to detail with the ability to identify cleanliness and maintenance concerns
- Excellent communication and interpersonal skills with the ability to coach, motivate, and lead team members
- Ability to communicate professionally and courteously with guests and associates
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment
- Flexibility to work mornings, evenings, weekends, and holidays
Job Duties
- Inspect guest rooms (vacant, occupied, and check-out rooms) to ensure cleanliness, presentation, and adherence to Marriott brand standards
- Ensure guest rooms, public areas, and back-of-house spaces meet quality and cleanliness expectations
- Identify and report maintenance concerns promptly to the Engineering team and follow up as needed
- Respond to and assist with special guest requests including extra towels, pillows, blankets, and amenities
- Provide coaching, guidance, and support to Room Attendants and House Attendants to promote continuous improvement and maintain high performance standards
- Assist team members by ensuring they have the supplies, equipment, and resources needed to perform their duties efficiently
- Partner with housekeeping leadership to ensure rooms are guest-ready and operational goals are achieved
- Assist with room cleaning and housekeeping duties during peak business demands
- Promote a positive, safe, and team-oriented work environment while delivering outstanding guest service
Job Criteria
Experience
No experience required
Job Location
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