Housekeeping Inspector- Embassy Suites by Hilton Austin Downtown South Congress

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future

Job Description

Hilton is a world-renowned global hospitality company recognized for its commitment to delivering exceptional experiences not only to its guests but also to its team members. With a rich history and a portfolio of world-class hotel brands, Hilton operates across the globe, welcoming more than 3 billion guests and striving to fill the earth with the light and warmth of hospitality. The company prides itself on fostering an award-winning workplace culture that has earned recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton’s dedication to excellence is deeply embedded in its core values, which include integrity, leadership, teamwork, ownership, and a focus on the present moment to make a lasting impact. These values guide every team member and are essential to the company’s continued success and innovation in the hospitality industry.

As a Housekeeping Inspector at Hilton, you play a crucial role in maintaining the high standards of cleanliness and comfort that guests have come to expect. This role goes beyond just inspecting guest rooms and public areas; it involves actively contributing to a memorable guest experience by ensuring every detail meets Hilton’s quality criteria. The Housekeeping Inspector conducts thorough inspections of guest rooms, identifying any discrepancies or maintenance issues that could affect the guest’s stay. When problems arise, you will be responsible for completing and submitting work orders to resolve these concerns promptly. Furthermore, this position includes supporting housekeeping operations by stepping into Room Attendant and Houseperson roles as needed, helping to sustain service levels during busy periods.

In addition to hands-on tasks, the Housekeeping Inspector assists in training and mentoring Room Attendants, reinforcing cleanliness and quality standards within the team. The role demands a proactive, service-oriented mindset to address special guest needs promptly and professionally, ensuring that each visitor enjoys a comfortable and pleasant stay. Hilton invests heavily in its team members’ well-being, providing a comprehensive benefits package designed to support all aspects of life. These benefits include exclusive travel perks such as deeply discounted room rates at Hilton properties, an employee stock purchase program to help build financial security, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources through an Employee Assistance Program, generous paid time off, and a range of health and welfare plans covering medical, dental, and vision needs.

Joining Hilton means becoming part of an award-winning culture where your efforts are valued, and your career growth is supported. Whether you are starting your hospitality career or seeking new opportunities, Hilton offers an environment where you can thrive, gain new skills, and contribute to a renowned brand with a longstanding legacy of excellence. If you are passionate about hospitality and want to make a positive difference in guests’ stays, the Housekeeping Inspector role at Hilton is an ideal opportunity to step into a rewarding career path with a globally respected company.

Job Requirements

  • High school diploma or equivalent
  • prior experience in housekeeping or hospitality preferred
  • ability to perform physical tasks including standing and walking for extended periods
  • strong attention to detail
  • good communication skills
  • ability to use property management software
  • flexibility to work various shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • experience in housekeeping or hospitality preferred
  • strong attention to detail
  • excellent communication and interpersonal skills
  • ability to work effectively in a team environment
  • basic computer skills to update property management systems

Job Duties

  • Inspect and verify room status
  • complete and submit work orders to address maintenance issues
  • perform Room Attendant and Houseperson responsibilities as needed
  • help train Room Attendants on cleanliness and quality standards
  • address special guest needs professionally and promptly

Job Criteria

Experience

Entry Level (1-2 years)


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