Job Overview
Compensation
Hourly
Range $14.25 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training opportunities
flexible schedule
Job Description
The hiring establishment is a reputable hotel operating under the NHG brand, known for its commitment to providing guests with a high-standard hospitality experience. NHG is dedicated to creating a safe, clean, and welcoming environment within all its properties. The company operates with strict adherence to industry standards while emphasizing customer satisfaction, operational excellence, and staff development. NHG's hotels typically feature guest rooms, public spaces, and laundry services that are maintained at the highest levels to ensure both guest comfort and safety. As a hospitality group, NHG values professionalism, dependability, and attention to detail, reflecting its mission to deliver memorable guest stays and maintain a strong presence within the competitive hotel industry. This role offers an hourly wage ranging between $14.25 and $15.00 and is categorized as hourly employment with variable hours, indicating flexibility in scheduling that may include nights and weekends.
This position is focused on overseeing the daily cleanliness and operational standards of guest rooms, public areas, and laundry services within the hotel. The successful candidate will assist the General Manager and Executive Housekeeper with a variety of tasks that ensure the hotel's environment meets established safety and cleanliness parameters. Responsibilities extend beyond basic cleaning duties to encompass administrative tasks such as inventory management and productivity reporting. The role demands a proactive approach to inspecting all hotel areas to maintain security and customer satisfaction. Additionally, the role involves direct involvement in housekeeping activities when necessary, including guest room cleaning and maintaining orderly supply and storage areas. Expertise with property management systems related to housekeeping is essential to accurately monitor room status and ensure alignment with NHG procedures. Furthermore, this role includes upholding key control procedures, supporting emergency protocols, and promptly communicating any unusual occurrences to management. This position does not include supervisory responsibilities but requires dependable time management, problem-solving abilities, and proficiency with relevant computer software. Physical requirements entail standing for long periods, performing various physical movements like kneeling, stooping, and lifting weights up to 50 pounds, necessitating a level of physical endurance and fitness. The position is ideal for individuals with prior hotel experience, though 1-2 years is considered a plus rather than a strict necessity. Compliance with satisfactory criminal background screening is mandatory. Overall, this role is vital to the sustained success and guest satisfaction at NHG hotels, offering a meaningful opportunity for those seeking to contribute to hospitality operations in a hands-on, dynamic environment.
This position is focused on overseeing the daily cleanliness and operational standards of guest rooms, public areas, and laundry services within the hotel. The successful candidate will assist the General Manager and Executive Housekeeper with a variety of tasks that ensure the hotel's environment meets established safety and cleanliness parameters. Responsibilities extend beyond basic cleaning duties to encompass administrative tasks such as inventory management and productivity reporting. The role demands a proactive approach to inspecting all hotel areas to maintain security and customer satisfaction. Additionally, the role involves direct involvement in housekeeping activities when necessary, including guest room cleaning and maintaining orderly supply and storage areas. Expertise with property management systems related to housekeeping is essential to accurately monitor room status and ensure alignment with NHG procedures. Furthermore, this role includes upholding key control procedures, supporting emergency protocols, and promptly communicating any unusual occurrences to management. This position does not include supervisory responsibilities but requires dependable time management, problem-solving abilities, and proficiency with relevant computer software. Physical requirements entail standing for long periods, performing various physical movements like kneeling, stooping, and lifting weights up to 50 pounds, necessitating a level of physical endurance and fitness. The position is ideal for individuals with prior hotel experience, though 1-2 years is considered a plus rather than a strict necessity. Compliance with satisfactory criminal background screening is mandatory. Overall, this role is vital to the sustained success and guest satisfaction at NHG hotels, offering a meaningful opportunity for those seeking to contribute to hospitality operations in a hands-on, dynamic environment.
Job Requirements
- Satisfactory criminal background screening
- Ability to stand for long periods
- Ability to walk, kneel, stoop, bend
- Ability to lift up to 50 pounds
- Willingness to work variable hours including nights and weekends
Job Qualifications
- 1-2 years of hotel experience preferred
- Knowledge of property management systems
- Familiarity with hotel cleaning and safety standards
- Competency with computer software
- Ability to follow emergency procedures
- Strong dependability and customer focus
- Effective time management and problem-solving skills
Job Duties
- Assist General Manager/Executive Housekeeper
- Complete administrative duties including inventory and productivity reports
- Inspect all hotel areas daily to ensure cleanliness and security standards
- Assist with monthly linen and supply inventories
- Attend and participate in staff meetings
- Inspect each guest room daily unless prohibited by a 'Do Not Disturb' sign
- Assist in cleaning guest rooms and ensure housekeepers maintain orderly carts and storage
- Ensure laundry room procedures and standards are upheld and perform laundry duties as required
- Ensure houseperson procedures and standards are upheld and perform houseperson duties as required
- Use expertise in property management systems for housekeeping and ensure room status accuracy using NHG forms
- Know all emergency procedures and PIC duties
- Adhere to proper key control procedures
- Report any unusual occurrences or guest requests to General Manager/Executive Housekeeper immediately
Job Location
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