Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring establishment is a reputable hotel operating within the hospitality industry, dedicated to delivering exceptional guest experiences by maintaining impeccable standards of cleanliness, comfort, and service. This hotel prides itself on upholding high-quality brand values and superior lodging environments to meet the needs of a diverse clientele. Known for its commitment to excellence, the hotel provides a welcoming atmosphere supported by a team that shares core values emphasizing capability, service, nimbleness, and ownership. As part of its operational ecosystem, the hotel integrates sustainable practices aligned with EarthView to ensure environmental responsibility alongside guest satisfaction.
The available role is positioned as a Housekeeping Supervisor, a pivotal management-level job designed to uphold and enhance the cleanliness and organization of hotel rooms and public areas. This role involves directly supervising housekeeping staff, ensuring that all hotel rooms are adequately stocked with essential supplies and amenities and that they meet both brand and in-house standards for maintenance and cleanliness. It requires a diligent professional prepared to oversee scheduling, training, coaching, and performance management of housekeeping associates. The supervisor will also engage in inventory control, issue work supplies, and inspect the completion of cleaning tasks to ensure they meet rigorous specifications.
In addition to hands-on leadership responsibilities, the role involves recruiting new housekeeping personnel, addressing staff concerns, and fostering a collaborative working environment to maintain a motivated and productive team. This job may include overseeing laundry employees and cross-training in guest-facing service areas such as breakfast service to ensure seamless guest interaction and satisfaction. Safety is a top priority in this position, requiring adherence to occupational safety and health standards, including the use of protective gear and compliance with Material Safety Data Sheet (MSDS) and OSHA requirements.
The Housekeeping Supervisor’s role, situated within a dynamic hotel setting, offers potential career progression towards higher supervisory and managerial positions such as Assistant Executive Housekeeper and Executive Housekeeper. The position demands a flexible work schedule, often involving weekend and holiday shifts, and requires physical stamina for standing, walking, lifting, and bending. The supervisor’s leadership directly impacts the overall guest experience, making this role essential for the hotel’s reputation and operational success.
The team-oriented culture encourages sharing responsibility and upholding the hotel’s motto encapsulated in the beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This role suits candidates with hospitality experience looking to grow their career in hotel management while fostering a positive impact on guest satisfaction and team development. While a high school diploma is preferred, practical experience is highly valued. This comprehensive role blends operational management with frontline service duties, embodying the hotel's mission to deliver excellence at every touchpoint.
The available role is positioned as a Housekeeping Supervisor, a pivotal management-level job designed to uphold and enhance the cleanliness and organization of hotel rooms and public areas. This role involves directly supervising housekeeping staff, ensuring that all hotel rooms are adequately stocked with essential supplies and amenities and that they meet both brand and in-house standards for maintenance and cleanliness. It requires a diligent professional prepared to oversee scheduling, training, coaching, and performance management of housekeeping associates. The supervisor will also engage in inventory control, issue work supplies, and inspect the completion of cleaning tasks to ensure they meet rigorous specifications.
In addition to hands-on leadership responsibilities, the role involves recruiting new housekeeping personnel, addressing staff concerns, and fostering a collaborative working environment to maintain a motivated and productive team. This job may include overseeing laundry employees and cross-training in guest-facing service areas such as breakfast service to ensure seamless guest interaction and satisfaction. Safety is a top priority in this position, requiring adherence to occupational safety and health standards, including the use of protective gear and compliance with Material Safety Data Sheet (MSDS) and OSHA requirements.
The Housekeeping Supervisor’s role, situated within a dynamic hotel setting, offers potential career progression towards higher supervisory and managerial positions such as Assistant Executive Housekeeper and Executive Housekeeper. The position demands a flexible work schedule, often involving weekend and holiday shifts, and requires physical stamina for standing, walking, lifting, and bending. The supervisor’s leadership directly impacts the overall guest experience, making this role essential for the hotel’s reputation and operational success.
The team-oriented culture encourages sharing responsibility and upholding the hotel’s motto encapsulated in the beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This role suits candidates with hospitality experience looking to grow their career in hotel management while fostering a positive impact on guest satisfaction and team development. While a high school diploma is preferred, practical experience is highly valued. This comprehensive role blends operational management with frontline service duties, embodying the hotel's mission to deliver excellence at every touchpoint.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience
- Previous supervisory responsibility preferred
Job Qualifications
- High School diploma preferred
- Previous housekeeping experience
- Previous supervisory responsibility preferred
Job Duties
- Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Inventory stock to ensure adequate supplies
- Issue supplies and equipment to associates
- Inspect work performed to ensure that it meets specifications and established standards
- Perform or assist with cleaning duties as necessary
- Confer with staff to resolve performance and personnel problems, and to discuss company policies
- Oversee training of Room Attendants with partnering with third party vendor, if applicable
- Screen job applicants, and hire new employees
- Supervise Laundry employees, if applicable
- Schedule employee work hours
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
- Practice safe work habits to ensure safety
- Cross-train in the breakfast area to answer any guest related questions and assist with cleaning duties as necessary
- Ensure overall guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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