Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $23.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Uniform allowance

Job Description

This opportunity is with a prominent hotel management company renowned for its commitment to delivering exceptional hospitality experiences. The company prides itself on upholding high standards of cleanliness, guest service, and operational excellence across its managed properties. It is dedicated to fostering a work environment that values integrity, collaboration, and ongoing professional development. Being part of this company means working alongside a dedicated team that believes in the capability of its people, the importance of heartfelt service, and the pursuit of excellence in everything they do.

The role available is for a Housekeeping Supervisor, a critical position within the hotel operations team. This role focuses on ensuring that guest rooms and shared spaces meet the stringent brand and company standards for cleanliness, comfort, and maintenance. The Housekeeping Supervisor will lead and support housekeeping associates, providing training, guidance, and performance coaching to uphold these standards consistently. Responsibilities include overseeing daily operations such as scheduling staff, managing inventory and supplies, and conducting inspections to verify that work meets expectations.

This position offers an hourly wage ranging from $21.00 to $23.00 and represents an exciting potential career path within the hospitality field. Career advancement opportunities include progression to Housekeeping Supervisor roles, Assistant Executive Housekeeper, and Executive Housekeeper positions, providing a clear pathway for growth within the company. The role demands keen attention to detail, strong leadership abilities, and a commitment to promoting a safe and efficient work environment.

The Housekeeping Supervisor will also collaborate with third-party vendors for training purposes where applicable and engage in sustainable practices as part of the company’s EarthView environmental program. Additionally, this position may involve cross-training in the breakfast area to assist with guest inquiries and cleaning duties, ensuring overall guest satisfaction. This multi-faceted role requires adaptability, excellent communication skills, and a passion for hospitality excellence.

Working conditions for this role include standing for extended periods, walking, and performing physical tasks such as lifting up to 25 pounds, bending, and kneeling. It may also require working on weekends and holidays according to the operational needs of the hotel. Safety is a priority, with adherence to OSHA standards and proper use of personal protective equipment required at all times.

This position is an excellent opportunity for individuals who are experienced in housekeeping operations and have demonstrated supervisory capabilities or aspire to develop them. The company emphasizes its core values, which highlight the importance of people, service, excellence, agility, and ownership in achieving operational success and guest satisfaction.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience
  • Previous supervisory responsibility preferred

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience
  • Previous supervisory responsibility preferred

Job Duties

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • Inventory stock to ensure adequate supplies
  • Issue supplies and equipment to associates
  • Inspect work performed to ensure that it meets specifications and established standards
  • Perform or assist with cleaning duties as necessary
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies
  • Oversee training of Room Attendants with partnering with third party vendor, if applicable
  • Screen job applicants, and hire new employees
  • Supervise Laundry employees, if applicable
  • Schedule employee work hours
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform other duties as requested by management
  • Practice safe work habits to ensure safety
  • Cross-train in the breakfast area to answer any guest related questions and assist with cleaning duties as necessary
  • Ensure overall guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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