Housekeeping Inspector

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

career advancement
Equal opportunity employer
inclusive workplace
job training
safety programs
Employee support
Sustainability initiatives

Job Description

HHM Hotels is a reputable hospitality company known for its commitment to excellence and delivering exceptional guest experiences across its hotel properties. As a dynamic player in the hotel industry, HHM Hotels emphasizes core values such as people empowerment, high-quality service, agility, and ownership in every aspect of its operations. The company is proud to be an equal-opportunity employer fostering a diverse and inclusive workplace where every employee is valued and treated with respect regardless of race, gender, age, disability, or other protected status.

HHM Hotels is currently seeking a dedicated and meticulous Housekeeping Inspector to join their team. This position involves inspecting hotel rooms to ensure they meet the highest standards of cleanliness, maintenance, and guest readiness according to HHM and brand-specific guidelines. The role is essential in maintaining a superior guest experience by verifying that all supplies and amenities are fully stocked and that rooms adhere to established standards consistently.

As a Housekeeping Inspector, you will play a pivotal role in training, scheduling, coaching, and supporting housekeeping associates to ensure that their performance aligns with the company’s standards and values. Aside from inspecting rooms, the role includes inventory management, issuing necessary supplies and equipment, and ensuring the housekeeping team operates smoothly through effective supervision and communication. There is also an opportunity to engage in direct cleaning duties when necessary, work collaboratively with third-party vendors for training, and help oversee laundry staff if required.

A clear career path is outlined within HHM Hotels, offering growth opportunities from Housekeeping Inspector to Housekeeping Supervisor, advancing to Assistant Executive Housekeeper, and eventually to Executive Housekeeper. This progression path underlines HHM Hotels’ commitment to nurturing employee development and promoting from within the organization.

The position demands a proactive individual capable of addressing performance and personnel issues constructively, ensuring adherence to company policies, and practicing safety standards in compliance with OSHA and MSDS guidelines. Emphasis is placed on sustainability through participation in HHM's EarthView program that promotes eco-friendly practices. Flexible work schedules, including holidays and weekends, are part of the role, reflecting the nature of the hospitality sector.

Candidates should expect a physically engaging work environment where standing for extended periods, walking, bending, kneeling, lifting up to 25 pounds, and reaching are common. Additionally, cross-training opportunities exist to assist in other guest service areas such as breakfast areas, ensuring a comprehensive understanding of guest needs.

Working at HHM Hotels means embracing values like "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," which inspire employees to excel and contribute positively to the guest experience and company culture. Join HHM Hotels as a Housekeeping Inspector and become a vital part of a team dedicated to hospitality excellence, personal growth, and a rewarding career in the hotel industry.

Job Requirements

  • High School diploma preferred
  • Previous housekeeping experience
  • Previous supervisory responsibility preferred

Job Qualifications

  • High School diploma preferred
  • Previous housekeeping experience
  • Previous supervisory responsibility preferred

Job Duties

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • Inventory stock to ensure adequate supplies
  • Issue supplies and equipment to associates
  • Inspect work performed to ensure that it meets specifications and established standards
  • Perform or assist with cleaning duties as necessary
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies
  • Oversee training of Room Attendants with partnering with third party vendor, if applicable
  • Screen job applicants, and hire new employees
  • Supervise Laundry employees, if applicable
  • Schedule employee work hours
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform other duties as requested by management
  • Practice safe work habits to ensure safety
  • Cross-train in the breakfast area to answer any guest related questions and assist with cleaning duties as necessary
  • Ensure overall guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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