Housekeeping Houseperson - Waldorf Astoria Miami Beach

Hilton is a globally renowned leader in the hospitality industry, known for its dedication to providing exceptional experiences for its guests and creating an outstanding workplace culture for its employees. With a heritage of welcoming over 3 billion guests worldwide, Hilton continues to set new standards for the future of travel through its suite of world-class brands. The company is celebrated for its commitment to spreading the light and warmth of hospitality, a value that extends to every aspect of its operations. Hilton's award-winning culture has earned it multiple recognitions on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its strong focus on team member wellbeing, growth, and inclusive workplace practices. As part of its ongoing mission, Hilton invests extensively in its employees, offering unparalleled benefits and opportunities for personal and professional development.

The role of a Houseperson at Hilton is crucial to delivering the high standards of cleanliness and service that guests expect. This position goes beyond traditional housekeeping duties; it encompasses creating a warm, welcoming environment that enhances every guest's stay. The Houseperson is responsible for maintaining the cleanliness of public and designated areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces. This involves performing daily cleaning tasks like dusting, polishing, vacuuming, mopping floors, washing windows, and disposing of trash. In addition to upkeep, a Houseperson plays a key role in guest interaction by delivering requested items, assisting with room cleaning as needed, and greeting guests with a friendly demeanor.

A strong understanding of hotel operations and familiarity with the property’s facilities or local business environment is considered a valuable asset for candidates. Housepersons also manage essential supplies by stocking and organizing supply rooms, ensuring operations run smoothly. The role requires occasional deep cleaning projects such as flipping mattresses, moving furniture, and floor waxing, which contribute to the overall maintenance and presentation of the property. Furthermore, Housepersons are essential in supporting property maintenance by identifying and reporting repair needs or maintenance issues promptly to uphold Hilton's high-quality standards.

This position embodies Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the moment. Team members are expected to exhibit these qualities consistently, contributing positively to the workplace culture and the guest experience. Hilton prides itself on fostering an environment where employees feel valued and empowered, encouraging personal accountability and collaborative success.

Hilton offers a comprehensive benefits package to support the well-being and growth of its team members. Employees enjoy access to extraordinary travel perks, such as deeply discounted stays at Hilton hotels worldwide through the Go Hilton travel program. The company provides financial opportunities like an employee stock purchase program with a 15 percent discount, enhancing long-term financial security. Paid parental leave, caregiving support services, crisis concierge, mental health resources, generous paid time off, and a range of health and welfare benefits underscore Hilton’s commitment to holistic employee care. Retirement plans further help employees prepare for their future.

Joining Hilton means becoming part of a global community that values the importance of hospitality and employee engagement. Whether you are starting your career or seeking growth, Hilton supports your journey with training, development, and a passionate team environment. Housepersons play an instrumental role in creating memorable stays for guests by ensuring a clean, safe, and inviting atmosphere. This role is full-time and offers an enriching career path within a prestigious and dynamic hospitality company, making it an excellent opportunity for those dedicated to hospitality excellence and personal growth.