Housekeeping - Houseperson

Pyramid Global Hospitality is a leading hospitality company dedicated to placing people first in everything they do. With a diverse portfolio of over 230 properties worldwide, Pyramid Global Hospitality prides itself on fostering an inclusive and supportive work environment that values diversity, growth, and employee wellbeing. Their commitment to a "People First" culture is evident through their focus on employee development, comprehensive benefits packages, and dedication to building meaningful relationships within and outside the company. The company supports ongoing training and development opportunities to help employees grow their skills and advance their careers.

One of Pyramid Global Hospitality's renowned properties, the Hotel Indigo Cleveland Gateway, offers an exceptional opportunity to be part of a vibrant and dynamic hotel located in the heart of Cleveland, Ohio. The hotel features 143 guest rooms and suites, over 2,400 square feet of meeting space, and two dining outlets including a signature restaurant, providing a unique and elegant experience for guests. Joining the team at Hotel Indigo Cleveland Gateway means becoming part of an organization that values its employees as much as its customers.

The full-time House Attendant position at Hotel Indigo Cleveland Gateway is essential in delivering outstanding guest experiences by maintaining cleanliness and order in all public areas and supporting the housekeeping team. As the "Heart of the House," the House Attendant plays a crucial role in ensuring that guests feel comfortable and satisfied with their stay, which directly contributes to the hotel's reputation and guest loyalty. This role requires individuals with a keen eye for detail, friendly communication skills, and a willingness to work collaboratively within a team.

The House Attendant is responsible for tasks such as engaging with guests to ensure their needs are met, walking assigned floors to collect bags, trash, and soiled linen, replenishing linen supplies, delivering requested items to guest rooms, and assisting room attendants with cleaning tasks when necessary. The position demands physical stamina and the ability to handle equipment and supplies effectively while maintaining a pleasant and professional demeanor. This role offers a competitive hourly wage of $16.00 and a chance to build a fulfilling career with opportunities for advancement within Pyramid Global Hospitality.

At Pyramid Global Hospitality, employee wellbeing is a top priority, and the House Attendant benefits from comprehensive health insurance, retirement plans, paid time off, wellness programs, local discounts, and employee rates on hotel stays. Whether you are new to the hospitality industry or have prior experience, this role offers an excellent platform to grow your career in a supportive and engaging environment that values each team member's contributions.