Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
hotel discounts
Paid Time Off
Employee assistance program
Job Description
Northwood Hospitality is a prominent and enterprising organization recognized for managing a diverse portfolio of hospitality assets that deliver unique and carefully curated guest experiences. Specializing in a range of properties from select service hotels to lifestyle independent hotels, Northwood takes pride in operating industry-leading assets with a firm commitment to quality and excellence in guest service. The company places a strong emphasis on its people, viewing them as the hallmark of its success and focusing on fostering the development of talent and building high-performance leadership teams. With a culture that values collaboration and collective effort, Northwood strives to achieve outstanding results through the synergy of its workforce, ensuring guests receive memorable and exceptional stays.
The Housekeeping Houseperson role at Northwood is a crucial position focused on maintaining cleanliness and the overall appearance of the hotel, especially public areas. This role is integral to ensuring the hotel environment is inviting and spotless for guests, reinforcing the company's commitment to high service standards. The Houseperson will be responsible for cleaning and maintaining public spaces such as lobbies, hallways, restrooms, elevators, and stairwells. Duties will include dusting, polishing, vacuuming, sanitizing, and replenishing supplies as needed, as well as handling waste disposal appropriately. Additionally, the role supports guest rooms by delivering linens, towels, and supplies, removing dirty linens and trash, and assisting with room turnovers when necessary.
Beyond cleaning, the Houseperson plays a part in general upkeep by reporting maintenance issues and assisting with minor repairs, reinforcing the smooth operation of the hotel environment. This position requires attention to detail, physical capability to handle lifting and carrying, and flexibility to work different shifts including weekends and holidays. Previous housekeeping experience is preferred but not a strict requirement, as training and team support are provided. Northwood offers its employees a supportive work environment with various perks, including medical, dental, and vision benefits, paid time off, hotel discounts, and access to an employee assistance program. The company adheres to equal employment opportunities and accommodates individuals with disabilities, emphasizing an inclusive and diverse workplace culture.
The Housekeeping Houseperson role at Northwood is a crucial position focused on maintaining cleanliness and the overall appearance of the hotel, especially public areas. This role is integral to ensuring the hotel environment is inviting and spotless for guests, reinforcing the company's commitment to high service standards. The Houseperson will be responsible for cleaning and maintaining public spaces such as lobbies, hallways, restrooms, elevators, and stairwells. Duties will include dusting, polishing, vacuuming, sanitizing, and replenishing supplies as needed, as well as handling waste disposal appropriately. Additionally, the role supports guest rooms by delivering linens, towels, and supplies, removing dirty linens and trash, and assisting with room turnovers when necessary.
Beyond cleaning, the Houseperson plays a part in general upkeep by reporting maintenance issues and assisting with minor repairs, reinforcing the smooth operation of the hotel environment. This position requires attention to detail, physical capability to handle lifting and carrying, and flexibility to work different shifts including weekends and holidays. Previous housekeeping experience is preferred but not a strict requirement, as training and team support are provided. Northwood offers its employees a supportive work environment with various perks, including medical, dental, and vision benefits, paid time off, hotel discounts, and access to an employee assistance program. The company adheres to equal employment opportunities and accommodates individuals with disabilities, emphasizing an inclusive and diverse workplace culture.
Job Requirements
- High school diploma or equivalent preferred
- Ability to communicate effectively in English
- Ability to stand and walk for prolonged periods
- Physical stamina to perform manual tasks including lifting and bending
- Willingness to adhere to safety and hygiene standards
- Availability to work flexible hours including weekends and holidays
- Commitment to delivering excellent guest service
Job Qualifications
- Previous housekeeping experience preferred but not required
- Ability to work independently and as part of a team
- Strong attention to detail and a commitment to quality
- Physical ability to lift and carry heavy objects
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Clean and maintain public areas including lobbies hallways elevators and stairwells
- Dust polish and vacuum furniture and fixtures
- Clean and sanitize restrooms replenishing supplies as needed
- Empty trash cans and dispose of waste properly
- Clean windows mirrors and other glass surfaces
- Sweep mop and scrub floors as required
- Deliver linens towels and other supplies to guest rooms
- Remove dirty linens and trash from guest rooms
- Assist with room turnovers as needed
- Report any maintenance issues or damages to the appropriate department
- Assist with minor repairs such as changing light bulbs or fixing leaky faucets
- Perform additional tasks as assigned by the Housekeeping Supervisor or Manager
- Adhere to all hotel policies and procedures
Job Criteria
Experience
No experience required
Job Location
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