Housekeeping - Houseman | Full-Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Welfare plans
Financial wellbeing
401(k) Plan
College savings plan
Employee stock purchase plan
paid time off including vacation, holidays, and sick leave
Paid Family Bonding Time
Adoption assistance
Discounted and complimentary rooms
free colleague meals
Well-being assistance
educational assistance

Job Description

Hyatt is a globally recognized hospitality company renowned for its commitment to providing exceptional service and memorable guest experiences. With a portfolio that includes luxury hotels, resorts, and unique lodging options, Hyatt has established itself as a leader in the hospitality industry through its dedication to quality, innovation, and sustainability. Hyatt properties are known for their elegant design, state-of-the-art amenities, and a rich culture of hospitality that ensures guests feel valued and cared for during their stay.

Specifically, the Hyatt brands involved in this role include the Thompson Hotels and tommie Hotel in Austin, Texas. Thompson Hotels offer a unique blend of luxury and local culture, creating tailored, intimate guest experiences that transform the typical stay into something extraordinary. Thompson Austin features 212 luxury guestrooms and suites, 17 residential residences, a 10,000 square foot wellness center, multiple dining concepts, a pool deck, private cabanas, and versatile event spaces totaling over 10,000 square feet. The tommie Austin, meanwhile, caters to spirited adventurers seeking a mix of art, atmosphere, and service, offering 193 king rooms and a range of bespoke amenities including a coffee and wine shop. Both hotels enjoy vibrant dining scenes with cantina-themed restaurants, public diners, and elegant event spaces.

The Housekeeping Houseperson role at Hyatt is pivotal in upholding the high standards of cleanliness and comfort that guests expect. This position is fast-paced and physically engaging, requiring individuals to maintain the cleanliness of the entire hotel environment. Candidates are expected to have strong communication skills and physical capability to lift, pull, and push moderate weights throughout their shifts. Prior experience in housekeeping or similar roles is preferred, though the company also places a strong emphasis on attitude and the willingness to engage with guests and team members positively.

The role was designed with flexibility in mind, requiring the ability to work various shifts including days, evenings, weekends, and holidays. This flexibility is important to maintain seamless operations and meet guest needs around the clock. Hyatt fosters a team-oriented work environment but values individuals who can also work independently. The houseperson will be responsible for following detailed cleaning procedures and managing time effectively to complete tasks efficiently while maintaining high standards.

Hyatt is committed to employee wellbeing through comprehensive benefits that cover financial wellbeing, healthcare options, and lifestyle preferences. Employees can take advantage of 401(k) plans, college savings plans, and stock purchase opportunities. The company also supports work-life balance through paid time off, including vacation, holidays, sick leave, and family bonding time. Additionally, adoption assistance, discounted and complimentary rooms at Hyatt hotels worldwide, free meals during shifts, and educational assistance programs help support employee success and satisfaction.

By joining Hyatt in this housekeeping position, candidates become part of a company culture that values performance, rewards dedication, and encourages personal and professional growth. Hyatt’s commitment to diversity and inclusion ensures an equitable workplace where all qualified individuals are welcomed and supported regardless of background or identity. This opportunity is more than a job; it’s a chance to experience the Hyatt Touch—a unique blend of hospitality excellence that makes every stay memorable and every employee valued.

Job Requirements

  • prior experience in housekeeping or related cleaning role preferred
  • ability to lift, pull, and push moderate weight
  • must have strong communication skills
  • ability to stand and walk for extended periods
  • ability to work flexible hours including weekends and holidays
  • high school diploma or equivalent preferred
  • must be able to follow cleaning protocols effectively

Job Qualifications

  • a true desire to satisfy the needs of others in a fast paced environment
  • refined verbal and written communication skills
  • prior experience in housekeeping or a similar role preferred
  • strong attention to detail and ability to follow cleaning procedures
  • ability to lift, pull, and push a moderate weight
  • excellent time management and organizational skills
  • ability to stand, walk, and perform physical tasks for extended periods
  • ability to work independently and as part of a team
  • flexibility to work various shifts, including day/evening shifts, weekends and holidays

Job Duties

  • maintain cleanliness of hotel areas
  • communicate effectively with guests and team members
  • lift, pull, and push moderate weights as required
  • follow detailed cleaning procedures
  • manage time efficiently to complete tasks
  • work independently and within a team
  • adapt to various shift schedules including weekends and holidays

Job Criteria

Experience

Mid Level (3-7 years)


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