Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.60 - $20.00
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Work Schedule

Standard Hours
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Benefits

401k
Paid Time Off
vacation days
Free Meals
Public transportation
Health Insurance
Employee Discounts

Job Description

JW Marriott Rockville, located at 5701 Marinelli Rd, Rockville, Maryland, is a distinguished part of Marriott International's luxury portfolio, known for its beautiful properties in key gateway cities and unique resort locations across the globe. JW Marriott is more than a hotel; it is a community that prides itself on delivering superior guest experiences in a luxurious and welcoming environment. The company places a strong emphasis on associating well-being, personal and professional growth, and maintaining a culture where diversity is celebrated. JW Marriott champions workplace camaraderie, comprehensive training programs, and career development opportunities that enable associates to thrive and excel in their roles. This dedication to employee happiness is seen as a fundamental driver of guest satisfaction and business success. The JW Treatment™ embodies a holistic approach to associate well-being and guest service excellence, ensuring that every team member feels valued and inspired to deliver outstanding hospitality.

As a Guest Environment Expert at JW Marriott Rockville, you play a vital role in crafting an unforgettable guest experience that goes beyond the basics of housekeeping. Your responsibilities encompass a variety of housekeeping functions aimed at maintaining immaculate and inviting hotel spaces. This full-time, non-management position involves duties such as cleaning guest rooms and public areas, supplying housekeeping carts, responding to guest requests, and ensuring every corner of the hotel meets JW Marriott's high standards of cleanliness and presentation. You are empowered with the autonomy to work diligently and efficiently across hotel spaces, physically engaging in tasks that include lifting or moving objects weighing up to 50 pounds. The role demands standing, walking, and physical strain, requiring a hands-on, proactive approach to maintaining the hotel’s environment. Maintaining safety, adhering to company policies, upholding confidentiality, and demonstrating a professional appearance and communication style are critical elements of this role.

Compensation for this role is competitively set between $18.60 and $20.00 per hour, reflecting the importance of skilled, attentive housekeeping that ensures guest comfort and satisfaction. JW Marriott's benefits package is robust, offering public transportation access, a 401k plan with up to 5% discretionary matching, paid time off and vacation days, complimentary meals, and more. These benefits support the overall health, work-life balance, and financial security for employees and their families. The company prides itself on its equal opportunity employment practices, welcoming applicants of diverse backgrounds, and fostering an inclusive workplace free from discrimination based on disability, veteran status, or any legally protected characteristic.

This role is an excellent opportunity for individuals looking to join a renowned hospitality brand. Working at JW Marriott means joining a global team committed to the brand's legacy and to delivering 'Wonderful Hospitality. Always.' You will be contributing to a team that values innovation, genuine care, and intuitive service while enjoying access to multiple development resources to grow your hospitality career. Guests rely on you not just for clean rooms but for memorable moments—your work directly impacts their experience and comfort throughout their stay. Join JW Marriott Rockville and be part of a respected brand that elevates hospitality standards worldwide while fostering a supportive and enriching work environment for its associates.

Job Requirements

  • high school diploma or equivalent
  • ability to perform physical tasks including lifting up to 50 pounds
  • ability to stand, walk, or sit for extended periods
  • willingness to follow company policies and procedures
  • good communication skills
  • availability to work full time
  • ability to maintain confidentiality

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or hospitality experience advantageous
  • strong attention to detail
  • ability to work independently and as part of a team
  • good communication skills
  • ability to stand, walk, and perform physical tasks for extended periods
  • familiarity with safety practices and policies

Job Duties

  • clean guest rooms and public spaces
  • respond promptly to guest requests
  • stock and supply housekeeping carts
  • maintain safety and adhere to company policies
  • uphold quality standards of cleanliness
  • move, lift, carry, and place objects up to 50 pounds
  • communicate professionally with guests and team members

Job Criteria

Experience

No experience required


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