Job Overview
Compensation
Hourly
Exact $19.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Tuition Assistance
Job Description
The JW Marriott is a renowned luxury hotel brand known for its exceptional guest service, sophisticated accommodations, and commitment to creating memorable experiences for travelers worldwide. As part of Marriott International, JW Marriott hotels maintain the highest standards in hospitality, blending comfort with elegance to offer guests a premium stay. The company values teamwork, attention to detail, and fostering a positive environment for both guests and employees. JW Marriott's dedication to excellence and its core values drives the quality of service offered across its properties globally.
The role of Housekeeping House Attendant at JW Marriott is pivotal in maintaining the cleanliness and organization of the hotel’s public and back-of-house areas. Reporting to the Housekeeping Floor Supervisor and working within the Housekeeping Department, this position requires a proactive and physically capable individual willing to undertake various cleaning and support tasks across day, swing, and graveyard shifts. The Housekeeping House Attendant works closely with Guest Room Attendants by assisting with physically demanding duties such as moving furniture and transporting loaded linen and trash carts to ensure operations run smoothly and efficiently.
This role demands a strong commitment to safety, adherence to company policies, and an unwavering focus on delivering exceptional guest experiences. By maintaining high standards of cleanliness and service, the Housekeeping House Attendant plays a key role in fostering brand loyalty and supporting the JW Marriott’s mission to exceed guest expectations. Along with these duties, individuals in this position must embody the JW Marriott Core Values through teamwork, professionalism, and superior customer service.
Housekeeping House Attendants contribute to multiple facets of the hotel environment—from distributing fresh linens and supplies to guest rooms to cleaning windows and vacuuming carpets. The position also involves spot cleaning, furniture moving, and assisting guests with service requests in a courteous manner. The attendant ensures that all housekeeping equipment is maintained and safely used, supporting operational efficiency. Additional responsibilities include reporting maintenance issues, ensuring organized service landings, and maintaining proper stock levels in locker rooms and linen closets.
This role requires physical endurance to sustain prolonged standing, walking, and bending during shifts. It also requires the ability to safely handle equipment and carts weighing up to 80 lbs. The Housekeeping House Attendant must communicate effectively in English, follow established procedures, and maintain accurate records. Experience in a hotel or resort housekeeping environment is preferred, alongside a high school diploma or GED. Valid Nevada Driver’s License is also required for this role.
The position offers an opportunity to be part of a respected luxury hotel brand that values employee development and offers a supportive work environment. Those who thrive in a team-oriented atmosphere and are dedicated to maintaining high-quality cleanliness and guest satisfaction will find this role rewarding.
The role of Housekeeping House Attendant at JW Marriott is pivotal in maintaining the cleanliness and organization of the hotel’s public and back-of-house areas. Reporting to the Housekeeping Floor Supervisor and working within the Housekeeping Department, this position requires a proactive and physically capable individual willing to undertake various cleaning and support tasks across day, swing, and graveyard shifts. The Housekeeping House Attendant works closely with Guest Room Attendants by assisting with physically demanding duties such as moving furniture and transporting loaded linen and trash carts to ensure operations run smoothly and efficiently.
This role demands a strong commitment to safety, adherence to company policies, and an unwavering focus on delivering exceptional guest experiences. By maintaining high standards of cleanliness and service, the Housekeeping House Attendant plays a key role in fostering brand loyalty and supporting the JW Marriott’s mission to exceed guest expectations. Along with these duties, individuals in this position must embody the JW Marriott Core Values through teamwork, professionalism, and superior customer service.
Housekeeping House Attendants contribute to multiple facets of the hotel environment—from distributing fresh linens and supplies to guest rooms to cleaning windows and vacuuming carpets. The position also involves spot cleaning, furniture moving, and assisting guests with service requests in a courteous manner. The attendant ensures that all housekeeping equipment is maintained and safely used, supporting operational efficiency. Additional responsibilities include reporting maintenance issues, ensuring organized service landings, and maintaining proper stock levels in locker rooms and linen closets.
This role requires physical endurance to sustain prolonged standing, walking, and bending during shifts. It also requires the ability to safely handle equipment and carts weighing up to 80 lbs. The Housekeeping House Attendant must communicate effectively in English, follow established procedures, and maintain accurate records. Experience in a hotel or resort housekeeping environment is preferred, alongside a high school diploma or GED. Valid Nevada Driver’s License is also required for this role.
The position offers an opportunity to be part of a respected luxury hotel brand that values employee development and offers a supportive work environment. Those who thrive in a team-oriented atmosphere and are dedicated to maintaining high-quality cleanliness and guest satisfaction will find this role rewarding.
Job Requirements
- Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted
- Valid Nevada Driver's License
Job Qualifications
- High school diploma or GED
- Previous housekeeping experience in a hotel, resort, or similar environment
- Ability to read, write, and communicate effectively in English when interacting with guests, team members, and supervisors
- Strong ability to follow instructions, adhere to established procedures, and maintain accurate written records
- Working knowledge of standard housekeeping equipment, cleaning machines, and approved chemicals, with the ability to use them safely and efficiently
- Demonstrates attention to detail, reliability, and a commitment to maintaining high cleanliness and service standards
- Ability to work well in a team-oriented environment while supporting overall guest satisfaction
Job Duties
- Distribute fresh linen to assigned floors, linen closets, and designated storage areas in a timely and organized manner
- Collect and dispose of soiled linen and trash from Guest Room Attendant carts, hallways, linen lockers, and service landings
- Request, transport, and deliver supplies to guest rooms, Guest Room Attendants, linen closets, and supply rooms as needed
- Maintain housekeeping vacuums by cleaning units, emptying and replacing bags, and transporting equipment requiring major repairs to the housekeeping office
- Deliver and retrieve rollaway beds, baby cribs, refrigerators, microwaves, and other guest amenities to and from guest rooms and storage areas
- Vacuum hallways and guestrooms and perform carpet spot cleaning as necessary
- Clean windows and doors in guest areas and back-of-house spaces
- Turn mattresses on a quarterly basis and accurately document completion using mattress rotation logs
- Move furniture within guestrooms or between rooms to support cleaning, guest requests, or operational needs
- Assist guests with directions, questions, and service requests in a courteous and professional manner
- Support Guest Room Attendants with detailed cleaning tasks as needed, including carpets, balconies, patios, showerheads, furniture, sinks, Jacuzzis, and other surfaces
- Maintain cleanliness and order of guest landings, including furniture, trash receptacles, ashtrays, windows, tables, phones, lamps, artwork, ice machines, and vending machines
- Ensure service landings, locker rooms, and linen closets are clean, organized, and properly stocked
- Promptly report maintenance and safety concerns within assigned work areas and throughout the hotel to the appropriate department
Job Criteria
Experience
No experience required
Job Location
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