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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.50 - $20.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Various Employee Perks and Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States, known for its rapid growth and expansive reach. As a globally established hotel brand, Sonesta boasts a diverse portfolio comprising full-service and focused hotels across major cities. The company operates over 1000 properties spread across eight countries, combining owned, managed, and franchised locations. This widespread presence ensures that Sonesta is accessible in many places guests want to visit, reflecting its commitment to quality hospitality. Sonesta's passion lies in delivering the human side of hospitality — providing service infused with passion, loyalty, and meaningful experiences that... Show More
Job Requirements
- Housekeeping experience in hotels preferred
- Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Frequent bending, kneeling and reaching
- Ability to stand during entire shift
- Must be flexible to work variable days of the week to include weekends and holidays
- Must be flexible to work variable shifts including days, nights, overnights
- Ability to work ten to twelve hour shifts sometimes
- Able to work in a fast-paced environment
Job Qualifications
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Excellent organizational skills and attention to detail
- Prioritization and time management skills
- Able to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ensure overall guest satisfaction
Job Duties
- Clean and maintain assigned areas according to established Sonesta standards and procedures including dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing
- Deliver clean linen and collect dirty linen from assigned areas
- Prepare and deliver roll-a-way beds
- Receive and store housekeeping supply inventory
- Maintain cleanliness and organization of linen rooms and storage closets
- Respond to and fulfill guest requests
- Provide support and assistance to room attendants
- Notify supervisor on any damages, defects, needed maintenance repairs and disturbances
- Deal with reasonable complaints and requests with professionalism and patience
- Handle all lost and found items according to established procedures
- Display professional appearance and demeanor at all times
- Adhere to all housekeeping procedures and company policies
- Attend departmental pre-shift and mandatory meetings
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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