
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Paid holidays
Job Description
The Renaissance Austin Hotel is a distinguished establishment located in the heart of Austin, Texas, known for its sophisticated accommodations and exceptional hospitality services. As part of Marriott International, a globally recognized leader in the hospitality industry, the Renaissance brand emphasizes delivering unique and memorable guest experiences through attentive service and elegant settings. The hotel’s facility includes modern amenities and a commitment to maintaining an inviting and pristine environment that appeals to both business and leisure travelers alike. The Renaissance Austin Hotel prides itself on fostering a dynamic and supportive work culture for its employees, where each member plays an integral role in the overall guest experience.
The role of House Attendant at the Renaissance Austin Hotel is a full-time, non-management position situated within the Housekeeping and Laundry department. This position is central to upholding the hotel's high standard of cleanliness and guest service. The House Attendant, also referred to as a Guest Environment Expert, is tasked with much more than routine housekeeping duties—they contribute directly to creating a distinct and memorable guest environment. Responsibilities include cleaning guest rooms and public areas, servicing guest requests promptly, and stocking housekeeping carts efficiently. The role requires the ability to work autonomously within the hotel's spaces, demonstrating initiative to deliver excellent service that supports the hotel's commitment to a seamless and luxurious guest experience.
Beyond cleanliness, the House Attendant ensures adherence to safety protocols, teamwork, and company policies while maintaining a professional appearance and communication style in all interactions. Since the job involves extended periods of standing, sitting, or walking, as well as physical activities such as lifting and moving items up to 50 pounds, this role suits individuals with stamina and a proactive work ethic. The House Attendant's work directly influences customer satisfaction and the hotel’s reputation, making this position vital to the daily operational success of the Renaissance Austin Hotel.
The role of House Attendant at the Renaissance Austin Hotel is a full-time, non-management position situated within the Housekeeping and Laundry department. This position is central to upholding the hotel's high standard of cleanliness and guest service. The House Attendant, also referred to as a Guest Environment Expert, is tasked with much more than routine housekeeping duties—they contribute directly to creating a distinct and memorable guest environment. Responsibilities include cleaning guest rooms and public areas, servicing guest requests promptly, and stocking housekeeping carts efficiently. The role requires the ability to work autonomously within the hotel's spaces, demonstrating initiative to deliver excellent service that supports the hotel's commitment to a seamless and luxurious guest experience.
Beyond cleanliness, the House Attendant ensures adherence to safety protocols, teamwork, and company policies while maintaining a professional appearance and communication style in all interactions. Since the job involves extended periods of standing, sitting, or walking, as well as physical activities such as lifting and moving items up to 50 pounds, this role suits individuals with stamina and a proactive work ethic. The House Attendant's work directly influences customer satisfaction and the hotel’s reputation, making this position vital to the daily operational success of the Renaissance Austin Hotel.
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or related field preferred
- ability to lift and carry up to 50 pounds
- capability to stand, sit, or walk for extended periods
- adherence to safety and company policies
- strong attention to detail
- professional demeanor
Job Qualifications
- high school diploma or equivalent preferred
- prior housekeeping or cleaning experience preferred
- ability to follow detailed instructions
- excellent communication skills
- ability to work independently and cooperatively within a team
- physical stamina to perform repeated lifting and standing tasks
Job Duties
- clean guest rooms and public areas to maintain high standards of cleanliness
- deliver guest requests promptly and courteously
- stock housekeeping carts with necessary supplies
- follow safety protocols and company policies
- maintain professional appearance and communications
- work independently and as part of a team
- perform physical tasks including lifting and moving objects up to 50 pounds
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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