
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Uniform allowance
Job Description
Renaissance Austin Hotel, located at 9721 Arboretum Blvd, Austin, Texas, is a distinguished full-service hotel known for its commitment to delivering exceptional guest experiences. As part of the Marriott International portfolio, the Renaissance brand epitomizes modern hospitality, offering luxurious accommodations, dining, and event spaces to both business and leisure travelers visiting the vibrant city of Austin. The hotel prides itself on maintaining high standards of cleanliness and guest satisfaction, elevating every stay with attention to detail and personalized service. Situated in a prime location, Renaissance Austin Hotel seamlessly blends contemporary amenities with the charm of its surroundings, making it a preferred destination for guests seeking comfort and style.
The House Attendant role at Renaissance Austin Hotel is a vital part of the Housekeeping and Laundry department, focused on creating an inviting and pristine environment for all guests. This position is full-time, non-management, and requires dedication to uphold the brand’s quality standards through a range of housekeeping duties. Our House Attendants, also known as Guest Environment Experts, go beyond simply tidying rooms and making beds; they craft a guest experience that is both memorable and unique. Empowered to move freely and take initiative within their spaces, these professionals handle multiple responsibilities including room cleaning, public space maintenance, stocking supplies, and fulfilling guest requests. Their work ensures every corner of the hotel reflects impeccable cleanliness and is well-prepared to welcome guests.
Success in this role depends on maintaining a safe workplace, adhering strictly to company policies, and exhibiting professionalism in uniform, appearance, and communication. House Attendants must be physically active, standing, walking, or sitting for extended periods, and must manage physical tasks such as moving, lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance. This hands-on approach is essential to uphold the hotel's standards and enhance the overall guest experience. The role embodies the hotel’s commitment to quality and service, requiring reliability, attention to detail, and a proactive attitude. As a key contributor within the housekeeping team, the House Attendant’s work directly impacts guest satisfaction and reflects the excellence Renaissance Austin Hotel is renowned for.
The House Attendant role at Renaissance Austin Hotel is a vital part of the Housekeeping and Laundry department, focused on creating an inviting and pristine environment for all guests. This position is full-time, non-management, and requires dedication to uphold the brand’s quality standards through a range of housekeeping duties. Our House Attendants, also known as Guest Environment Experts, go beyond simply tidying rooms and making beds; they craft a guest experience that is both memorable and unique. Empowered to move freely and take initiative within their spaces, these professionals handle multiple responsibilities including room cleaning, public space maintenance, stocking supplies, and fulfilling guest requests. Their work ensures every corner of the hotel reflects impeccable cleanliness and is well-prepared to welcome guests.
Success in this role depends on maintaining a safe workplace, adhering strictly to company policies, and exhibiting professionalism in uniform, appearance, and communication. House Attendants must be physically active, standing, walking, or sitting for extended periods, and must manage physical tasks such as moving, lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance. This hands-on approach is essential to uphold the hotel's standards and enhance the overall guest experience. The role embodies the hotel’s commitment to quality and service, requiring reliability, attention to detail, and a proactive attitude. As a key contributor within the housekeeping team, the House Attendant’s work directly impacts guest satisfaction and reflects the excellence Renaissance Austin Hotel is renowned for.
Job Requirements
- able to stand, sit, or walk for extended periods
- capable of lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance
- willing to work flexible hours including weekends and holidays
- adherence to uniform and grooming standards
- commitment to safety and confidentiality
- ability to work in a team environment
- no management experience required
Job Qualifications
- high school diploma or equivalent preferred
- previous housekeeping or cleaning experience advantageous
- ability to follow instructions and work independently
- strong attention to detail
- good communication skills
- physical stamina to perform manual tasks
- basic knowledge of cleaning chemicals and supplies
Job Duties
- clean guest rooms and public areas to maintain high standards of hygiene and appearance
- deliver guest requests promptly and courteously
- stock housekeeping carts and supply areas efficiently
- report maintenance issues and safety hazards
- assist with laundry operations when necessary
- adhere to all company policies and quality standards
- ensure professional appearance and communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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