Housekeeping House Attendant

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee wellness programs

Job Description

Our company is a distinguished hospitality establishment recognized for maintaining exceptional standards of service and cleanliness, catering to a diverse clientele ranging from business travelers to vacationing families. We pride ourselves on creating a welcoming and immaculate environment that enhances the overall guest experience. As a respected hotel in the industry, we focus on delivering comfort, safety, and a superior level of care to every guest who walks through our doors. Our commitment to excellence is demonstrated not only through our luxurious accommodations and prime location but also through the dedication of our staff who uphold our high standards of professionalism and integrity.

We are currently seeking a Housekeeping House Attendant who will play a vital role in maintaining the cleanliness and organization of guest floor corridors, foyers, stairwells, and public vending areas throughout the hotel. This position is fundamental in supporting room attendants and ensuring that the company’s high standards of cleanliness and quality are consistently met. The Housekeeping House Attendant will be responsible for a variety of cleaning and maintenance tasks that contribute directly to the guests’ first impression of our property. Their role extends beyond simple cleaning duties to include assisting room attendants with guest room cleaning, handling special requests such as luggage assistance, and ensuring all housekeeping operations run smoothly. This employment opportunity is typically full-time, offering a dependable salary with opportunities for advancement within our housekeeping department.

The ideal candidate will have an eye for detail and a commitment to providing top tier service in all aspects of their work. Attention to safety is paramount, as the House Attendant must practice safe work habits to protect themselves, guests, and fellow employees. Effective communication skills are essential, especially in maintaining radio etiquette and promptly reporting any issues or damages to supervisors. The role also requires organizational skills to maintain linen closets and storage areas, stock supplies, and manage the collection of dirty linens and trash efficiently. By joining our team as a Housekeeping House Attendant, you will contribute directly to the overall guest satisfaction and uphold the brand standards that distinguish our hotel in a competitive market. This position offers a rewarding experience for those who thrive in a cohesive team environment and take pride in ensuring every corner of our establishment reflects cleanliness and order.

Job Requirements

high school diploma or equivalent
prior experience in housekeeping or janitorial roles preferred
physical ability to stand, walk, bend, and lift for extended periods
ability to follow company policies and procedures
reliable and punctual with strong work ethic
good communication skills
ability to handle guest requests professionally
flexibility to work various shifts including weekends and holidays

Job Qualifications

high school diploma or equivalent
previous housekeeping or custodial experience preferred
ability to work effectively in a team environment
strong communication skills
good physical stamina and ability to perform cleaning tasks
attention to detail and commitment to cleanliness
basic understanding of safety and hygiene standards

Job Duties

maintain cleanliness and organization of guest corridors, stairwells, and public areas
vacuum, sweep, and mop hallways, stairwells, vending areas, and foyers
clean and remove spots from corridor walls and doors, and polish mirrors, room numbers, and elevator doors
maintain the cleanliness of elevator lobbies, ash urns, furniture, and ice/vending machines
complete project work as assigned
stock linen closets with amenities and supplies for room attendants, including direct delivery when needed
collect dirty linen or trash from room attendants throughout the shift
assist room attendants with guest room cleaning as necessary
handle requests for luggage handling in a friendly and efficient manner
practice safe work habits to ensure safety for guests, fellow employees, and self
complete special projects as assigned by the Executive Housekeeper
remove objects like room service trays or trash from hallways to designated service areas
comply with all company and brand standards to ensure efficient hotel operations
use proper radio etiquette when communicating with other team members
maintain cleanliness and organization of linen rooms and housekeeping storage areas
report any issues or damages to the Housekeeping Supervisor/Manager
at the end of the shift, turn in keys and assignment sheets to the Housekeeping Office
handle "Lost and Found" items according to hotel standards