Housekeeping - Full-time / Part-time

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities

Job Description

Residence Inn by Marriott Dallas Las Colinas is part of the globally recognized Marriott International family, a leader in hospitality known for its unwavering commitment to superior service and guest satisfaction. Situated conveniently in Irving, Texas, this upscale extended-stay hotel caters to business and leisure travelers looking for a home-like atmosphere during their long stays. Known for spacious suites equipped with full kitchens and thoughtful amenities, the Residence Inn provides a comfortable and inviting environment that supports guests' needs and comforts during extended travel periods. As part of Marriott International's portfolio, Residence Inn is dedicated to fostering a warm and inclusive workplace culture that values diversity, teamwork, and continuous improvement. The company proudly prioritizes compliance with equal employment opportunities, ensuring a welcoming and respectful environment for all associates regardless of their background or protected status.

The role of Guest Environment Expert at Residence Inn by Marriott Dallas Las Colinas is pivotal in delivering exceptional guest experiences by maintaining impeccable cleanliness and order throughout the hotel. This full-time, non-management position focuses on ensuring that the physical environment of the hotel meets the highest standards of appearance and hygiene. Unlike typical housekeeping roles that may focus solely on cleaning guest rooms, the Guest Environment Expert is responsible for the entire hotel's upkeep, including public areas and handling guest requests professionally and efficiently. The job demands more than manual work; it requires individuals who are proactive, detail-oriented, and capable of independent decision-making to address the daily operational needs of the hotel's environment. The expert is expected to move freely within their workspace, skillfully managing tasks such as restocking carts, cleaning various hotel spaces, and fulfilling guest needs promptly. The role involves significant physical activity, including standing, walking, lifting, and moving objects weighing up to 50 pounds without assistance, demanding both physical endurance and a hands-on approach to work.

Success in this position is defined not only by effective cleaning and maintenance but also by adherence to Marriott’s rigorous standards for workplace safety, confidentiality, and professionalism. Personal appearance, proper uniform adherence, and clear, respectful communication are essential attributes that contribute to the hotel's overall reputation and quality assurance. Being a Guest Environment Expert at Marriott means contributing to memorable and positive guest experiences that embody the brand's commitment to excellence. This role provides an outstanding opportunity for individuals who thrive in dynamic environments, value teamwork, and are committed to fulfilling the brand's promise of comfort and care for its guests. By joining Residence Inn, associates become part of a community that supports their personal and professional growth, encourages diversity, and fosters a culture where every team member can "be" their best self and deliver their best work.

Job Requirements

  • high school diploma or equivalent
  • physically able to stand, walk, and move for extended periods
  • able to lift and carry objects weighing up to 50 pounds without assistance
  • willingness to follow company policies and procedures
  • ability to maintain confidentiality
  • professional personal appearance
  • good communication skills
  • availability to work full time

Job Qualifications

  • high school diploma or equivalent
  • prior experience in housekeeping or cleaning roles preferred but not required
  • ability to stand, walk, and move continuously for extended periods
  • physical capability to lift and carry objects up to 50 pounds
  • strong attention to detail and commitment to quality
  • reliable and able to work independently
  • good communication and interpersonal skills

Job Duties

  • maintain cleanliness and order of guest rooms and public spaces
  • deliver guest requests efficiently and courteously
  • restock housekeeping carts with necessary supplies
  • follow safety and hygiene protocols
  • report maintenance issues for timely resolution
  • assist with luggage and other guest services as needed
  • ensure uniform and personal appearance meet company standards

Job Criteria

Experience

Entry Level (1-2 years)


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