Housekeeping Floor Manager

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $40,210.67 - $47,054.16

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Team-oriented work environment

Job Description

Grand Sierra Resort is a premier hospitality establishment known for providing exceptional guest experiences through its expansive casino, luxurious accommodations, and outstanding amenities. Located in Reno, Nevada, the resort offers a vibrant and dynamic environment combining luxury with entertainment, making it a destination of choice for travelers and casino enthusiasts alike. The resort prides itself on delivering impeccable service standards, comfort, and cleanliness, ensuring that guests enjoy a superior stay in a welcoming and professional atmosphere.

The Housekeeping Floor Manager at Grand Sierra Resort plays a critical role in maintaining the high standards of cleanliness and guest satisfaction th... Show More

Job Requirements

Must be a minimum of 18 years of age
Flexible to work all shifts including holidays nights and weekend hours as business needs dictate
Must be able to maintain physical stamina and mental attitude to work under pressure in a fast paced casino environment
Must be able to stand for 8 hours at a time and perform physical tasks including lifting pushing and bending
Must be able to tolerate cleaning chemicals and the smell and residue of those chemicals
Must be able to listen and respond to guest inquiries in a positive and professional manner

Job Qualifications

Previous housekeeping management experience preferred
Ability to listen and respond to guest inquiries in a positive and professional manner
Any combination of education training or experience that provides the required knowledge skills and abilities
Ability to supervise train and manage a team effectively
Strong organizational and communication skills

Job Duties

Oversee and ensure the smooth operation of assigned area to include rooms cleaned efficiently and correctly and all guest facing areas maintained and tools and supplies available
Supervise train direct and assist all team members assigned to the area
Assist in keeping the property OSHA compliant as well as proper chemical usage and biohazard material handling and injury prevention
Distribute workload fairly and evenly to those assigned to the station
Ensure VIP rooms and guests are properly assigned and executed on
Conduct daily briefing pre shifts and schedule meetings with guest room attendants and house attendants
Communicate with the housekeeping department and outside departments via Microsoft Outlook and Microsoft Teams

Job Location

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