Housekeeping Coordinator

Marriott International is a globally renowned hospitality company known for its diverse portfolio of luxury hotels and resorts around the world. Among its prestigious brands, W Hotels stand out as a symbol of modern luxury and innovative service, redefining the standards of the hospitality industry. Located in Nashville, Tennessee, the W Hotels embody a spirited and inclusive culture that fosters curiosity, creativity, and exceptional guest experiences. As a part of Marriott International, W Hotels thrive on their commitment to diversity, equality, and providing an environment that celebrates unique backgrounds, talents, and experiences of all associates.

This full-time, non-management position is available on the evening shift at the W Hotels in Nashville, offering an opportunity to join a dynamic team dedicated to superior housekeeping and guest services. The role primarily involves managing and overseeing housekeeping operations to ensure rooms meet the brand’s high standards of cleanliness and readiness for guests. The successful candidate will prepare reports on room availability, verify room status, prioritize room cleaning, and update the status of guest check-outs. This role is vital in coordinating housekeeping daily activities and acts as a communication link between several departments, including Housekeeping, Engineering, Front Desk, and Laundry.

Key responsibilities include resolving discrepancies in room availability with the Front Desk, preparing and distributing work assignments, maintaining up-to-date records of rooms with 'Do Not Disturb' notices, and ensuring timely cleaning and readiness of vacant rooms. Additionally, this role requires the completion of housekeeping paperwork, adherence to safety policies, reporting of maintenance or safety issues, and participating in safety training and certifications. Maintaining a professional appearance, confidentiality, and respect for company property is also essential.

Beyond operational oversight, this position demands excellent interpersonal skills to welcome guests aligned with Marriott’s standards, anticipate their needs, and foster positive relationships within the team. The role supports a collaborative work environment aimed at achieving common goals, encourages open communication, and requires clear and professional verbal and written communication skills. Computer proficiency is necessary for managing room status information and documentation.

Physically, the role can be demanding, requiring prolonged periods of standing, sitting, or walking, and the ability to handle objects weighing up to 10 pounds. The candidate must be able to perform other reasonable job duties as requested by supervisors. This position offers a chance to be part of an iconic brand that values innovation, diversity, and luxury service while providing a platform for career development and personal growth within the vast Marriott International network.

W Hotels’ mission to awaken curiosity and expand worlds aligns with providing exceptional work environments where associates can bring their best selves, fulfill their purpose, and be part of an incredible global team. If you are original, innovative, and forward-looking, this role at W Hotels Nashville offers a wonderful opportunity to grow and shine in an invigorating hospitality setting.