Housekeeping Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.70
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
Free on-site parking
Complimentary soft drinks
Food and beverage discounts
work shoe credit
Quarterly celebrations

Job Description

Marriott Vacations Worldwide (MVW) is a renowned global leader in the vacation ownership industry, dedicated to making vacation dreams come true for travelers around the world. With a strong reputation for delivering exceptional experiences, MVW provides its guests with beautiful and supportive environments where they can create lasting memories. The company values community, inclusivity, and a life-fulfilled approach to both its customers and associates. As a part of the prestigious Marriott family, MVW offers competitive compensation and a comprehensive benefits package, making it a sought-after employer in the hospitality sector.

MVW is currently seeking a passionate and organized Housekeeping Coordinator to join their dynamic team. This is a regular full-time position with an hourly wage of $21.70. Candidates must be available to work 1st or 2nd shifts, including weekends and holidays, reflecting the company's commitment to maintaining the highest standards of guest satisfaction at all times. The Housekeeping Coordinator role is pivotal to the smooth operation of the housekeeping department, ensuring that all room assignments, cleaning priorities, and staff coordination efforts are seamlessly managed to uphold MVW's gold-standard service delivery.

As a Housekeeping Coordinator at MVW, you will have a unique opportunity to directly contribute to the guest experience by organizing daily housekeeping operations and serving as a key liaison between departments such as Engineering, Front Office, and Laundry. Your role will involve preparing and distributing assignment sheets, identifying room cleaning requirements, coordinating VIP service needs, and managing the daily communication flow to guarantee that rooms are ready to meet guest expectations. The position demands a proactive, detail-oriented individual who thrives in a fast-paced, service-driven environment and who understands the importance of teamwork and safety compliance.

The role also encompasses guest interaction and support in accordance with company standards, requiring you to welcome guests warmly, anticipate their needs, and maintain professional and prompt communication with both colleagues and guests. You will play an integral part in fostering a positive, efficient work atmosphere where all housekeeping duties are fulfilled timely and efficiently.

MVW values its employees, offering a range of exceptional benefits that support professional growth and personal wellbeing. Benefits include medical, dental, and vision insurance, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, and family support services. Additionally, site-specific perks like free on-site parking, complimentary soft drinks, discounts at on-site food and beverage outlets, work shoe credits, and provided work gear such as hats and sunscreen are also available. The company celebrates its associates regularly with quarterly events, appreciation weeks, birthday and holiday celebrations, and guest satisfaction awards.

Working as a Housekeeping Coordinator at Marriott Vacations Worldwide means joining a team dedicated to excellence and continuous improvement, where your contributions directly enhance the vacation experience. This role is perfect for someone who enjoys being behind the scenes managing critical operational tasks and who takes pride in delivering unparalleled service that guests will remember long after their stay. If you are committed to hospitality, eager to work in a collaborative environment, and ready to help create meaningful moments, this position at MVW is an excellent fit for you.

Job Requirements

  • High school diploma or equivalent
  • Available to work weekends and holidays
  • Must be able to perform physical tasks including bending, stooping, and standing for extended periods
  • Strong communication skills
  • Ability to coordinate with multiple departments
  • Prior experience in hospitality preferred
  • Ability to handle multiple tasks simultaneously and work under pressure

Job Qualifications

  • Available to work various shifts, holidays, and both weekend days
  • Able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and able to stand, sit, or walk for an extended period of time
  • Previous experience in housekeeping coordination or a similar hospitality role preferred
  • Strong organizational and communication skills
  • Ability to work collaboratively in a fast-paced environment
  • Commitment to following company policies and safety procedures
  • Basic computer skills for managing assignment sheets and communication

Job Duties

  • Prepares and distributes assignment sheets/workboards to housekeeping staff
  • Identifies room assignments and type of cleaning required for each room on assignment sheets/workboards
  • Coordinates VIP service to ensure VIP's needs are met throughout the stay
  • Acts as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
  • Assigns rush rooms and rooms previously on the 'Do Not Disturb' list to housekeepers as they occur
  • Communicates with housekeeping team throughout the day to ensure that vacant dirty rooms are cleaned by the necessary time
  • Welcomes and greets guests and anticipates and addresses their needs

Job Criteria

Experience

No experience required


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